This position is part of the operations function to facilitate the export operations of Crane GEO clients:
Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise.
· With direction from the account manager, manage the invoices and account
receivables for the account.
· Works closely with the project team in order to maintain a continuous knowledge
of the account status at all times.
· Ensures that all processes and procedures are followed and work toward process
improvement
· Understanding of company capabilities and service, and gain the ability to
effectively communicate all offerings to the client.
· Reports to the Account Manager, providing regular input on all account activity,
including status and call reports on a weekly basis.
· Report analysis, trending and corrective actions
· Other duties as assigned
The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.
With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.
As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.
Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.
Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.
We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.
We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.
