Job Description

Title: Expert Product Planning

Grade: L2

Location: Islamabad

Company: JazzCash

Drive the planning behind every product launch

At JazzCash, digital financial services are more than transactions. They are the foundation that enables millions of people and businesses to pay, send, save and access financial services every day.

As Expert Product Planning, you will ensure disciplined product planning, sprint planning and timely delivery of product initiatives across JazzCash. You will gather and document requirements, coordinate product lifecycle activities, facilitate sprint-planning sessions and keep delivery aligned with business objectives and technology capacity.

You will support the full product lifecycle, from opportunity assessment and requirements definition through design, development, testing, launch, operational enablement and post-launch tracking, keeping documentation, customer experience and support readiness aligned. The role calls for strong organization, structured execution and proactive risk management against agreed milestones.

What you’ll own

• Translate stakeholder needs into clear requirements and solutions, resolve project impediments and prioritize the backlog to maximize business value within IT capacity.
• Champion Agile methodologies and tools to speed up delivery and make teams more adaptable.
• Build project plans with clear milestones and timelines for on-time, successful product launches.
• Prepare accurate budgets and forecasts, and proactively identify and mitigate project risks.
• Lead cross-functional teams, manage the project pipeline and optimize team bandwidth for timely, high-quality delivery without compromising system stability or customer satisfaction.
• Align internal and external stakeholders, give regular data-driven progress updates and manage the full product lifecycle through post-launch tracking.

What success looks like

• Product initiatives are delivered on time against agreed milestones.
• The backlog is prioritized to maximize business value within IT capacity.
• Budgets and forecasts are accurate, and risks are identified and mitigated early.
• Stakeholders are aligned, engaged and informed on progress.
• Launches are high quality, with no loss of system stability or customer satisfaction.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

You may be a strong fit if you

• Hold a Master’s or Bachelor’s degree, preferably in Engineering or Computer Science.
• Bring at least 4-5 years of project management experience, with an understanding of the SDLC in a financial landscape (highly advantageous).
• Can manage the end-to-end product lifecycle, including project plans, budgets, risks and team performance.
• Are familiar with Agile methodologies and tools.
• Communicate and negotiate well with internal and external stakeholders, and can analyze requirements, determine effective solutions and prioritize demand.

Benefits

Why JazzCash

JazzCash is Pakistan’s leading mobile financial services platform, part of the JazzWorld group, giving tens of millions of people their first real access to digital financial services - from payments and savings to credit and merchant solutions.

Here, you will build the technology backbone behind a platform that moves money for a meaningful share of Pakistan’s population - turning technical decisions into real financial inclusion at national scale.

You will not just keep the platform running. You will build what JazzCash becomes next - product by product, system by system.

Build. Scale. Learn. Repeat.

As part of the JazzWorld group, a certified Top Employer, JazzCash reflects workplace standards benchmarked against leading global organizations. Our core values - Customer Obsession, Truthful, Innovation, Collaboration and Entrepreneurial - shape how we think, decide and lead.

Apply by: 10th Nov 2026