Key
Responsibilities

• 
  Operate, maintain, and enhance the
  firewall management platform (commercial and custom-built components).
• 
  Develop platform components,
  integrations, and automation workflows (Python, APIs, database queries).
• 
  Troubleshoot complex issues across
  networks, systems, and applications.
• 
  Coordinate, delegate, and guide
  external service providers for operational and development work.
• 
  Ensure platform stability through
  patching, monitoring, performance tuning, and risk identification.
• 
  Prepare environments for go-live and
  provide post-deployment support.
• 
  Maintain accurate documentation
  (technical specs, procedures, training material).
• 
  Participate in incident, change, and
  problem management processes.
• 
  Engage with stakeholders as the
  technical owner of the platform, including international teams.
• 
  Participate in standby, shift, and
  after-hours operations as required.
• 
  Travel internationally for
  up to two weeks when necessary.

Requirements

Essential
Skills

• 
  Strong understanding of enterprise
  networking, routing, and firewall security architectures.
• 
  Advanced troubleshooting across
  systems, networks, and applications.
• 
  Solid programming skills
  (Python preferred) and experience with API, database, and network integrations
• 
  Experience delivering and maintaining
  complex software solutions, including automation.
• 
  Hands-on experience with operational
  processes: patching, monitoring, log analysis, performance optimization.
• 
  Knowledge of REST APIs, scripting,
  and automation frameworks.
• 
  Familiarity with enterprise
  governance processes (incident, change, problem management).

Advantageous
Skills

• 
  Experience with firewall rule
  management platforms (Tufin preferred).
• 
  Strong Linux experience; additional
  scripting/programming skills (Bash, JavaScript).
• 
  Experience with containers
  (Docker/Kubernetes).
• 
  Experience coordinating work packages
  with external service providers.
• 
  Ability to analyze complex
  environments and propose improvements.
• 
  Strong communication for technical
  and non-technical stakeholders.
• 
  Agile methodologies and
  release management experience.

Qualifications
& Experience

• 
  Relevant technical degree (BSc/MSc
  Computer Science, Information Systems, BEng in
  Computer/Electrical/Electronic) or equivalent.
• 
  IT diploma candidates with
  exceptional hands-on experience may be considered.
• 
  Minimum 5 years’ experience in
  complex technical environments.
• 
  Demonstrated practical competence
  through prior projects, portfolio, or real-world problem-solving.