Job Description

Grade: L2
Location: Peshawar
Last Date to Apply: 27th May 2026

What is Expert Distributor Payments & Agent Channel?

The Expert Distributor Payments & Agent Channel will be responsible for driving the digitization of merchant-to-distributor (M2D) payments by enabling both distributors and merchants onto digital platforms. The role will focus on developing a robust supply chain payments ecosystem while simultaneously expanding and strengthening the agent network in high footfall locations such as educational institutions, fuel stations, transport hubs, pharmacies etc.

This position plays a critical role in accelerating financial inclusion, improving transaction volumes, and enhancing merchant/customer convenience through strategic partnerships, on-ground execution, and operational excellence. The postion reports: Regional Business Development Head

What does Expert Distributor Payments & Agent Channel do?

Distributor Payments Digitization (M2D):

• Identify, onboard, and enable distributors for digital payment collections from merchants.
• Drive adoption of merchant-to-distributor payments by onboarding merchants within the distributor ecosystem.
• Develop and execute strategies to increase digital payment penetration across the supply chain.
• Ensure seamless integration and operational support for distributors and merchants.
• Monitor transaction volumes and optimize performance to achieve assigned targets.

Merchant & Distributor Enablement:

• Conduct training sessions and awareness programs for distributors and merchants on digital payment solutions.
• Ensure proper deployment and usage of QR codes, till solutions, and other payment acceptance tools.
• Resolve operational issues and provide continuous support to stakeholders for smooth transactions.

Agent Network Development:

• Identify and develop agent touchpoints in high footfall locations such as Educational institutions, Fuel stations, Bus/train terminals, Pharmacies and hospitals etc.
• Expand and strengthen the agent network to improve accessibility and customer reach.
• Ensure activation, productivity, and compliance of agents as per company standards.

Channel Performance & Management:

• Set targets and monitor performance of distributors, merchants, and agents.
• Track KPIs including transaction volumes, active merchants, and agent productivity.
• Take corrective actions to address performance gaps and drive continuous improvement.

Stakeholder & Relationship Management:

• Build and maintain strong relationships with distributors, merchants, and key partners.
• Act as a liaison between regional teams, head office, and external stakeholders.
• Coordinate with internal departments for seamless execution of initiatives.

Regional Promotions & Trade Visibility:

• Plan and execute on-ground activations to drive awareness and adoption of digital payments.
• Execute and implement regional promotional strategies and campaigns to drive sales.
• Collaborate with the sales team to develop effective promotional materials and initiatives.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Expert Distributor Payments & Agent Channel?

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. A Master’s degree is preferred.
• Minimum of 5-7 years of experience in sales, channel development, or business development, preferably in fintech, telecom, or financial services.
• Proven experience in managing distributor networks, merchant acquisition, or agent channel development.
• Strong understanding of digital payments, supply chain ecosystems, and branchless banking models.
• Strong business acumen with a focus on driving digital adoption and revenue growth.
• Excellent stakeholder management and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Effective communication and negotiation skills.
• Proficiency in MS Office Suite, especially Excel and PowerPoint.
• Ability to manage multiple projects and deliver results in a fast-paced environment.
• Self-driven, target-oriented, and capable of working independently.
• Good understanding of compliance and operational processes related to payments and agent networks.

Benefits

Why Join JazzCash?

As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 52 million customers for the better.

Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.

This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.