Job Description

Job Title: Expert Detailing Representative
Location: Zambia
Industry: Pharmaceutical / Healthcare
Employment Type: Contracted with IQVIA

A leading global Consumer Healthcare company is seeking a dynamic and experienced Pharmaceutical Sales Representative to join their team as an Expert Detailing Representative (EDR) in Zambia. This role is ideal for a science-driven sales professional with a strong understanding of healthcare provider (HCP) engagement and a passion for promoting therapeutic solutions that make a difference.

Key Responsibilities:
As an EDR, you will be responsible for driving HCP awareness, advocacy, and recommendation of key consumer healthcare brands. You will:

• Conduct expert detailing sessions with HCPs, presenting clinical data and therapeutic benefits.
• Recruit HCPs to digital platforms and support digital engagement initiatives.
• Utilize multiple channels (face-to-face, remote, email, webinars) to drive meaningful engagement.
• Guide HCPs in accessing patient communication tools and digital resources.
• Encourage participation in Continuous Medical Education (CME) modules.
• Ensure consistent in-call quality and monitor expert performance metrics.
• Build and maintain strong relationships with HCPs in your territory.
• Distribute medical samples to support patient trials and product conversion.
• Track and achieve KPIs such as AWR, BRMO, and SoR.
• Meet or exceed territory sales targets.
• Provide market insights and competitor intelligence to internal teams.
• Organize and support educational events and meetings.
• Uphold compliance standards and represent the field team professionally.

Qualifications & Requirements:

• Education: BSc or equivalent in a relevant scientific field.
• Experience: Minimum 5 years in pharmaceutical sales or a related healthcare role.
• Skills:
  • Strong communication and presentation abilities.
  • Proficiency in digital tools and CRM systems (e.g., Veeva).
  • Analytical mindset with the ability to interpret sales data and KPIs.
  • Excellent time management and organizational skills.
  • Knowledge of pharmaceutical compliance and ethical standards.
• Other Requirements:
  • Valid driver’s license and access to a reliable vehicle.

Why Join Us?
This is an exciting opportunity to be part of a forward-thinking team that values innovation, professional development, and impactful healthcare solutions. You’ll play a key role in shaping HCP engagement and driving brand success in a dynamic market.

#LI-DNP #LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.