MediaMarktSaturn

Expert Customer Analytics (m/f/d) - Temporary 2 years

MediaMarktSaturn  •  Munich, DE (Onsite)  •  2 months ago
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Job Description

Your Tasks

  • Ownership for Experimentation & Measurement (A/B Testing) in Customer & Direct Marketing Campaign Analytics
    • Acting as SME and knowledge hub for testing methodology
    • Standardization of test setups, metrics, and significance calculations
    • Design and implementation of a reusable testing framework in the reporting backend
    • Enablement of automated, scalable test evaluation for current and future reporting
    • Ownership of long-term control group reporting, including concept development, reporting, and dashboard ownership
    • Standardization of ad-hoc analysis frameworks and provision of stakeholder support
  • Lead Advanced Forecasting & Scenario Planning
    • Serving as methodology lead and strategic sparring partner for predictive analytics
    • Development of models for KPI forecasting, trend analysis, and scenario planning
    • Integration of forecasting models into the existing technology stack
  • Co-Development of Backend Data Architecture
    • Building and maintenance of an internal data mart based on CCDM

Your Profile

  • Proven experience in Data Analytics, ETL development, SQL-based data modelling and reporting
  • Strong statistical and experimental background, including hypothesis testing, uncertainty estimation, and simulations, suited for A/B testing, experimentation, and significance-based decision-making
  • Design and maintenance of reporting data models and dashboards (e.g. Tableau) for performance tracking, control group analysis, trend monitoring, and scenario evaluation
  • Application of ad-hoc analysis frameworks and translation of complex analytical questions into reproducible approaches
  • Deep understanding of the full data lifecycle, from data ingestion and transformation through data modelling and documentation to reporting and decision support, enabling co-development of internal data marts and backend architectures
  • End-to-end ownership of data pipelines, including monitoring, error handling, and performance optimization, enabling automated and scalable evaluation frameworks in the reporting backend
  • Definition, harmonization, and documentation of KPIs, metrics, dimensions, and taxonomies as a basis for standardized test setups, metric definitions, and significance calculations
  • Collaborative working style with ownership of analytical frameworks and reporting concepts
  • Fluency in English

About Us

At Customer Analytics & Insights Team at MediaMarktSaturn, we transform data into customer insights. Our Customer Analytics & Insights team sits at the heart of our business, building the foundation that powers our customer loyalty and direct marketing strategies. We are an international team, that is located between Munich and Ingolstadt.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!

Additional Benefits

Job Infos

​Location: München, Ingolstadt

MediaMarktSaturn Retail Group

Department: HQ - Others

Entrylevel: Professional Level

Type of Employement: Full Time

Working Hours: 37,5

Persona: Job Requisition HQ Employee

Recruiter: Laura Schröder

Recruiter: Laura Schröder

MediaMarktSaturn

About MediaMarktSaturn

MediaMarktSaturn is Europe’s leading consumer electronics retailer and provider of related services. The company operates with approximately 1,000 stores in 11 European countries with online sales platforms, claiming market position 1 or 2 in nine European countries.

As part of its strategic realignment, the company is developing itself from a classical product seller to a solutions-oriented omnichannel platform which integrates the topics customer and sustainability into all of its business activities. MediaMarktSaturn is using the term "Experience Electronics" to describe its repositioning and, at the same time, the range of services it offers its customers. With its portfolio of formats and brands, the electronics retailer is focusing on customer experience and personal advice. The own brands PEAQ, KOENIC, ISY and ok. round off the portfolio. MediaMarktSaturn employs around 50,000 people and is majority-owned by CECONOMY AG. The company's sales amounted to around EUR 22.2 billion in fiscal year 2022/23, with online sales accounting for 22 percent of this figure. With around 2 billion customer contacts per year across all channels, the electronics retailer has an enormous reach. (Data as of 30 September 2023)

Visit https://www.mediamarktsaturn.com/career-at-mediamarktsaturn for more information on MediaMarktSaturn as an employer and current vacancies.

https://www.mediamarktsaturn.com/imprint

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Ingolstadt, DE
Year Founded
Unknown
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