Job Description

Grade: L2

Location: Islamabad

Last date to apply: 28th June 2026

Who is Expert, Consumer Insights (CI)?

Consumer Insights team at Jazz ensures availability of data, analysis and insights for all the stakeholders to include consumer and competitive perspective in all their decisions. As part of the team, Expert CI is curious, a good listener, willing to challenge assumptions and strives to go ‘beyond the obvious’ to build data driven narratives.

The role reports directly to the Head of Consumer Insights with an extended team of 2 team members.

What does Expert, CI do?

• Expert CI would act as a main PoC for all stakeholder within assigned vertical
• Key responsibility would include owing and understanding business problems and translating them into appropriate research projects
• He/she is expected to have in-depth understanding of research methodologies e.g. both qualitative and quantitative research, with a focus on quantitative tools including advanced analytical techniques.
• He/she would also be expected to interact with external partners, vendors i.e. research agencies and engage as required for research related projects.
• Continuously hunt for more efficient, robust and technology driven ways of collecting, analyzing and reporting data and insights.

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• BBA/ MBA or degree in Economics, Sociology, Business Analytics or any relevant discipline
• Comfortable with numbers, quantitative data and Expert level MS Excel & PowerPoint knowledge derived from at least 3 years of hands-on experience
• Problem Solver, Learning Aptitude, Team Player
• Reasonable interpersonal, presentation and communication skills
• Must be creative, flexible and self-driven
• Committed to continuous learning and personal evaluator
• Individual from research agency background

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.