Job Description

Volkswagen Specialist | EV Experience a plus | Palo Alto, CA

Founded in 2014, Swickard Auto Group has grown to 50+ dealerships across five states — consistently ranked by Automotive News as one of the fastest-growing dealer groups in the country and ranked top 5 in North America by Reputation.com.

We’re a hospitality company that happens to sell cars. Our standard is the kind of experience guests expect at a Ritz-Carlton or Wynn Las Vegas — applied to every service bay we operate. At Audi of Palo Alto, that means a team of technicians who take genuine pride in their craft and hold themselves to a standard the brand demands.

THE ROLE

We’re looking for an experienced Volkswagen Technician who can hit the ground running — diagnosing complex issues, performing heavy-duty repairs, and delivering work that meets VAG standards every time. Palo Alto is a high-expectation market with guests who know their vehicles. This role is for a technician who knows theirs better.

WHAT YOU’LL DO

• Diagnose and perform complex mechanical and electrical repairs on Volkswagen vehicles using VAG diagnostic tools (ODIS, VAS)

• Execute heavy-duty repairs including engine, transmission, suspension, and drivetrain work to factory standards

• Perform thorough multi-point inspections and clearly document findings for service advisors and guests

• Identify and communicate additional repair needs accurately and transparently

• Stay current on VW technical service bulletins, software updates, and manufacturer repair procedures

• Maintain a clean, organized, and safe workspace in accordance with dealership and manufacturer standards

• Collaborate with service advisors and the shop team to meet turnaround targets without compromising quality

WHAT YOU BRING

Required

• 2+ years of Volkswagen technician experience

• Ability to diagnose and perform heavy-duty repairs independently

• Proficiency with VAG diagnostic tools including ODIS and VAS

• Strong understanding of VW mechanical and electrical systems

• Valid driver’s license with a clean driving record

Preferred

• Dealership experience in a franchised VW or VAG group environment

• VW or Audi manufacturer certification

• EV certification or hands-on experience with Volkswagen electric vehicles (ID.4, ID. Buzz)

BENEFITS & PERKS

• Sponsored manufacturer certification — we invest in your credentials

• Medical, dental, and vision insurance

• 401(k)

• Paid time off and holidays

• Employee vehicle purchase and service discounts

• Pet insurance

• Mental health program and benefits

• Career growth within one of the fastest-growing dealer groups in the country

If you hold your work to a higher standard than the person next to you, you’ll fit right in here.

#T4