Job Description

Experienced Veterinary Receptionist

Department: Receptionists

Employment Type: Part Time

Location: Doral, Florida

Compensation: $18.00 - $22.00 / hour

Are you looking for a rewarding part-time veterinary receptionist job where you can make a meaningful impact for pets and their families? Doral Centre Animal Hospital, a leading hybrid veterinary clinic in Doral, FL, is seeking a Part-Time Client Service Representative (CSR) to join our compassionate and collaborative team.
This opportunity is ideal for candidates with veterinary front desk or medical reception experience who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional client service.
As a Veterinary Receptionist / CSR, you are the first point of contact for clients and patients. You play a critical role in shaping the client experience while supporting daily hospital operations, appointment flow, and communication between the medical team and pet owners.

Key Responsibilities:

• Greet clients and patients warmly in a professional, compassionate manner
• Answer phones, schedule appointments, and manage client communications
• Maintain accurate electronic medical records using veterinary software
• Clearly explain services, treatment plans, and billing information
• Provide empathetic support to clients during routine and urgent visits
• Manage check-in/check-out, invoicing, and payment processing

• Assist with preparing and processing prescriptions under DVM supervision
• Accurately label, fill, and dispense medications following safety protocols
• Maintain proper documentation, inventory, and storage of medications
• Communicate medication instructions as directed by the veterinarian
• Support compliance with veterinary pharmacy standards and regulations

What We’re Looking For:

• Minimum 1 year of experience in a veterinary clinic, animal hospital, or medical office setting
• Previous experience as a veterinary receptionist, CSR, or medical front desk associate preferred
• Strong communication and customer service skills
• Compassionate, calm, and professional demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Bilingual (English/Spanish) preferred
• Weekend and holiday availability required
  • Employees will not be scheduled for every holiday; however, participation in holiday scheduling is expected

Note: This is not an entry-level role. Prior client-facing experience in a veterinary or healthcare setting is required.

• Experience with veterinary practice management software (e.g., Cornerstone, AVImark, ezyVet)
• Familiarity with veterinary terminology and basic pet care practices
• Ability to remain composed and effective in high-volume or emergency situations

• Part-time hours based on hospital needs
• Must have flexibility to support evenings, weekends, and holidays

Why You'll Love Working With Us:

• Competitive hourly pay based on experience
• Employee discounts on veterinary services and pet care products
• Opportunities for professional growth and skill development within the veterinary field
• Supportive, team-oriented work environment focused on collaboration and learning

If you’re an experienced Veterinary Receptionist or Client Service Representative looking for a part-time opportunity in a dynamic and compassionate hospital, we encourage you to apply.
Join a team where your communication skills, attention to detail, and passion for animal care make a difference every day.