We’re Always Hiring Experienced Travel Agents!
As An Associate Travel Agent You Will:
Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more.
Use your personal travel experiences to inspire and guide clients.
Build long-term relationships, turning first-time clients into loyal travelers.
Leverage AAA’s established travel strategy to maximize success and achieve your sales goals.
Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
Resolve client concerns under management guidance.
Attend promotional events, training, and familiarization trips to stay ahead in the industry.
Why AAA? Your Career, Your Adventure!
Exclusive Perks: Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates.
Paid Educational Trips: Explore destinations firsthand and build your expertise.
No Sundays: Enjoy a consistent schedule with Sundays off!
Convenient Hours: Monday–Friday, 8 AM–6 PM, and Saturday, 8 AM–5 PM (37.5-hour work week).
Store Locations:
815 Farmington Ave, West Hartford, CT 06119
1500 G Pleasant Valley Rd, Manchester, CT 06042
34 Shunpike Road, Suite 20, Cromwell, CT 06416
25 Hazard Avenue, Suite 2B, Enfield, CT 06082
Minimum Qualifications:
High School diploma or equivalent required; Associate’s degree or graduate of an accredited travel school is preferred.
Minimum of 3 years of experience as a retail/leisure travel agent (or other comparable travel experience) preferred.
Minimum of 3 years of Retail experience required.
Certified Travel Associate (CTA) designation required within 2 years of job acceptance.
Existing book of business strongly preferred
Knowledge Skills and Abilities:
Ability to respond to customer inquiries and interact with individuals.
Effective communication skills, both written and oral.
Strong organizational skills.
Proficient using the Internet, AAA Intranet, Travel booking sites, and other applicable legacy and web-based PC applications used to process work and service client requests.
Ability to complete all AAA Travel Agent training via AAA-University and class attendance is required.
Working knowledge of geography and the ability to use manual (paper) or PC based maps.
What We Offer:
Base Salary: The starting base compensation for this position is $18.00 to $29.31/hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Monthly Incentives: This position is eligible to earn incentive pay with an average payout of $550 - $1,500 per month, after approximately 6 months of employment.
Paid Time Off: 3+ weeks accrued in your first year.
Full Benefits Package: Medical, dental, vision, retirement plans, and more
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Sales
AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands.
For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey.
AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.
