Hakim Group

Experienced Optical Assistant

Hakim Group  •  £27k/yr  •  Reading, GB (Onsite)  •  2 months ago
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Job Description

What’s in it for you?

At Eyesite, you’ll be joining a warm, supportive dispensing team made up of both experienced and trainee Dispensing Opticians, Optical Assistants, Optometrists and Receptionists. Our commitment to exceptional care is reflected in our consistently outstanding customer delight scores — regularly 4.6/5 and above.

Our patients place huge value on the expertise, passion and guidance provided by our dispensing team. As an independent group, we’re able to offer a broad and exciting selection of eyewear: premium frames and sunglasses, leading lens technologies, and advanced measuring tools including Visioffice — giving you everything you need to deliver truly personalised solutions.

We’re proud to have a loyal patient base who return to us year after year, allowing you to build genuine, long-term relationships and experience continuity of care at its best.

At Eyesite, we believe that when you look after your patients and your team, the results naturally follow. That’s why we don’t set unrealistic sales targets. We’re simply looking for people who genuinely care — about their craft, their patients, and the colleagues they work alongside.

You will also receive:

Joining Eyesite means being genuinely valued and well looked after. Your benefits will include:

  • Generous staff, friends & family benefits package on eyewear and eye care

  • Pension contribution

  • Professional fees paid for (where applicable)

  • Access to Simply Health, allowing you to claim cashback on a wide range of everyday healthcare costs

  • Retail discounts through Giftbox

  • Cycle to Work Scheme to support healthier, greener commuting

About the Role

We’re looking for a full-time Experienced Optical Assistant to join our team and help us continue delivering exceptional patient care.

In this role, you’ll be a key member of the practice, contributing to the growth and continual improvement of our service. We’re seeking someone who is proactive, curious, and always looking for ways to enhance the patient experience.

Most importantly, you’ll share our commitment to truly patient-centred care — taking the time to understand each individual’s visual needs and ensuring they leave feeling confident, cared for, and well-informed. Warmth, clarity, and genuine empathy are essential.

As an ambassador for Eyesite, you’ll represent both our brand and our profession within the practice and our local community.

Your responsibilities will include:

  • Dispensing spectacles and sunglasses

  • Carrying out spectacle collections, fittings, and adjustments

  • Providing excellent in-room handovers

  • Supporting reception: answering phones, booking appointments, and greeting patients

  • Discussing contact lenses and alternative eyecare solutions

  • Contributing to the smooth, day-to-day running of the practice

  • Availability to work on Saturdays

What's Next?

What’s Next?

If you’re passionate about delivering exceptional patient care and want to be part of a team that genuinely values people, we’d love to hear from you. At Eyesite, your ideas, your growth, and your dedication truly matter.

This is your opportunity to join a practice where you can make a real difference every day — developing your skills, building lasting patient relationships, and helping shape the future of independent eyecare.

If this sounds like the right next step for you, apply today and let’s start the conversation. Your journey with Eyesite could begin right here.

Salary - Max

GBP £27,000.00

Salary - Min

GBP £25,000.00

Hakim Group

About Hakim Group

Being an independent doesn’t mean that you have to go it alone.

The Hakim Group is the largest group of independent opticians in the UK and Ireland and is growing rapidly.

Over the past 15 years, the Group has developed a unique and innovative approach that has allowed independent practices to flourish, allowing them to maintain their unique individuality whilst enjoying the benefits of a back-office support system.

With an award-winning culture at the heart of its success, the Hakim Group was named as Sunday Times’ Best Company to Work For in 2018. In 2019, it was also named as the Scale Up Business of the Year at the national EY awards.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Darwen, GB
Year Founded
2001
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