Job Description

At NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands. We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring. As we advocate for change in government policy and support sustainable travel, together with us, you can get involved and create the future you want, helping the NRMA Group move Australia forward.  

Passionate about road safety and serving the community?

Join us as a permanent, full time NRMA employed Driving Instructor - Start with learner lessons and delivering the NSW Safer Drivers Course and expand your qualifications and skills to facilitate senior assessments and corporate training.

NRMA are first in market to offer employee opportunities with unique, incredible benefits!

• Company provided vehicle - fully serviced and maintained hybrid/ICE vehicle including paid insurance 
• Attractive salary package including a performance incentive bonus scheme
• Guaranteed Hours, job stability and career growth – training & upskilling opportunities available 
• All training material and equipment provided to carry out the role successfully 
• Exposure to industry knowledge and the opportunity to become an expert in driving electric vehicles 
• Be part of a reputable brand and an amazing culture dedicated to a sustainable future where everyone is respected and valued for who they are and their unique contribution     

About the role:

• Location: Wollongong
  
• Hours: Guaranteed 38 hours per week
  
• Availability: Must be able to do a roster Monday – Sunday, between 7 AM – 8 PM
  
• Roster: Your roster is provided in advance, so you can plan. Shifts are based on customer demand, with a focus on weekend and before and after school hours.

What You'll Bring

NRMA is committed to ensuring a safe and positive customer experience. To deliver these services to our customers, we are looking for employees with the following qualifications, experiences and skills:

Essential licenses:

• Current Certificate 1V in Transport and Logistics and valid NSW Driving Instructor License
• Minimum 3 years experience as a Driver Trainer in NSW
• Willingness to obtain/apply for TfNSW Safer Drivers Course (min module 2) accreditation before commencement
• Willingness to obtain/apply for Senior Assessment qualifications (will need 3 years of Driver Training experience to be eligible for this) before commencement
• Valid NSW C class Driver’s License
• Valid Working with Children’s Check (WWCC)

Essential skills:

• Passion and dedication to help our learner drivers of today become safe and independent drivers 
• Exceptional customer service and interpersonal skills with the ability to exude empathy and patience in all interactions 
• The ability to drive NRMA products and positive reviews through a need based selling approach  
• Excellent communication with the ability to effectively engage with a broad spectrum of individuals spanning from differing demographics to levels of driving confidence
• Exceptional understanding and adherence to NSW road rules and regulations  
• Effective diary management and a strong work ethic, able to tightly manage time and optimise schedule to service customers 
• Ability to confidently adapt to various customer learning styles, needs and preferences 
• A team player with a strong work ethic who is flexible and willing to adapt and grow with business demand and requirements  

Desirable (or must have a willingness to obtain):

• Facilitation skills (willingness to undergo Cert IV Training and Assessment during employment)
• A willingness to be upskilled to deliver driver training products such as but not limited to SDC and NRMA’s proprietary Corporate Driver Training program 

Please note: an offer for this role will be subject to a successful In-car assessment and pre-employment checks. A copy of qualifications and licenses, a valid WWCC and Driving History check will be requested.

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

Join NRMA and grow your career with one of Australia’s most trusted brands! Apply now!