Elite DNA Behavioral Health

Experienced Medical Collector

Elite DNA Behavioral Health  •  Fort Myers, FL (Onsite)  •  3 months ago
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Job Description

The Medical Collector communicates with insurance companies and governmental entities to ensure

maximum payment in a timely manner. Review and handle all correspondence from insurance

companies and patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Works the insurance aging report
  • Calls the individual insurance companies whose balances are past due and follow through with any research, re-filing, etc. that needs to be done to obtain maximum payment.
  • Communicates with insurance companies by telephone to determine reason for delay in payment.
  • Answer patient questions regarding their balance.
  • Filing appeals with insurance companies
  • Posting appropriate non-payment from insurance companies
  • Document all communications with patients and insurance companies
  • Sorts, scans and file correspondence

CLAUSE

Describes the general nature and work being performed and are not to be construed as an exhaustive

list of responsibilities, duties and skills required of employees. This is subject to change at the discretion

of the employer.

Requirements

MINIMUM QUALIFICATION REQUIREMENTS:

High School diploma or equivalent

Must be able to fluently speak, write and understand English

Self-starter with good organizational skills

Must possess excellent written and verbal communications skills

No less than 2 years of experience working in collections/billing in the healthcare field

General knowledge of procedure and diagnosis coding.

Experience with Microsoft office, Excel, Word.

Experience with Intergy medical billing system

CONFIDENTIAL AND SENSITIVE INFORMATION:

Must properly control and release of proprietary and confidential information

This office is located in Fort Myers, FL and requires work to be done in office

Elite DNA Behavioral Health

About Elite DNA Behavioral Health

Elite DNA Behavioral Health, Florida’s leading mental health provider, delivers compassionate care to children, adolescents, and adults facing a variety of mental health challenges. This September, we’re proud to expand our services beyond Florida with the opening of our first location in Virginia.

With almost 40 locations across both states, we are committed to making high-quality mental health care accessible.

We provide psychiatric evaluations, mental health therapy, medication management, and care coordination, offering comprehensive services under one roof. Our team also delivers specialized support including trauma therapy, LGBTQIA+ mental health services, children’s mental health care, group therapy, couples and family counseling, and services for veterans. Additional care includes TMS therapy for depression, Applied Behavior Analysis (ABA), occupational therapy, and speech and language therapy. We accept most insurance, including Medicare and Medicaid.

Our unique interdisciplinary model allows our clinicians to evaluate each situation in its entirety, leading to more effective treatment and long-term success.

Life’s challenges don’t define you; they help shape your growth. At Elite DNA, we’re here to support and guide you through every step. Together, we can build stronger skills, healthier relationships, and a more hopeful future.

Your mental health is in our DNA.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Fort Myers, Florida
Year Founded
2013
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