Job Description

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential. 

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

Pay: $30.50-$50.60 per hour + shift differential

Pay rate is dependent on education and experience

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Performs maintenance activities on new and rebuilt/repaired equipment
• Services and maintains equipment sold and/or owned by the company
• Removes, disassembles, assembles, and installs components and parts
• Tests measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Makes recommendations as to repairs meeting warranty criteria
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Cleans, repairs, reconditions, and maintains equipment and component
• Prepares accurate and complete inspection, appraisal and service reports, and turns them in on time
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
• Provides direction, training, mentoring and guidance to assigned service technicians
• Other duties as assigned by manager

Required Education and Experience:

• High School Diploma or GED
• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
• 4+ years experience working on Caterpillar Equipment OR 4-5 years in heavy equipment, engine, or electric power generation system repair (EX: Caterpillar, John Deere, Komatsu, Etc.)
• 1+ years administrative/clerical experience
• 3+ years customer service experience

Competencies:

• Safety Knowledge
• Reading/writing, reasoning, organizational, communication & math skills
• Caterpillar Product Knowledge
• Basic ability to search for and enter data into a computer
• Ability to type service reports

Work Environment:

• Noise: Loud, Environment: Indoors and Outdoors

Physical Demands:

• Standing, Walking, Talking, Squatting/Kneeling,
• Use of Hands, Hearing
• Ascending or descending ladders, stairs, etc.
• Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

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