Job Description

Experienced Field Copier/Printer Technician

Albuquerque, NM

Join a Company That Invests in Technicians

Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States, with over 50 years of success and more than 40 locations across 11 states. We partner with the top manufacturers in the industry, including Canon, Konica Minolta, Ricoh, Sharp, HP, Kyocera, Lexmark, and more.

We're looking for experienced Field Copier/Printer Technicians who takes pride in solving problems, delivering excellent customer service, and working independently. If you're currently servicing office equipment and are looking for better opportunities, stronger support, and room to grow, we'd like to talk with you.

What You'll Do

As a Field Service Technician, you'll be trusted to manage your own territory while providing exceptional service to our customers. Your responsibilities include:

• Diagnose and repair copiers, printers, production devices, and related office equipment.
• Perform preventative maintenance and equipment installations.
• Troubleshoot mechanical, electrical, and networking issues.
• Build strong customer relationships through professional, reliable service.
• Manage your daily schedule, service calls, and parts inventory efficiently.
• Work closely with our experienced service team to resolve challenging issues.

What We're Looking For

We want technicians who enjoy working in the field and take pride in doing the job right.

Preferred Qualifications

• Experience servicing Canon, Konica Minolta, Ricoh, Sharp, Kyocera, HP, Lexmark, Xerox, or similar office equipment.
• Strong mechanical, electrical, and troubleshooting skills.
• Basic networking and computer knowledge.
• Excellent customer service and communication skills.
• Ability to work independently and manage a daily service territory.
• Valid driver's license with a clean driving record.

Manufacturer certifications are a plus but are not required.

Why Technicians Choose POA

We know experienced technicians have options. That's why we provide tools, support, and opportunities to help you succeed. We offer career opportunities with growth, stability and an outstanding culture.

We Offer

• Competitive starting pay: $20–$24 per hour (DOE)
• Monthly performance bonus opportunities
• Company vehicle available for business and personal use
• Company-paid manufacturer training and certifications
• Ongoing technical support from an experienced service team
• Opportunities to advance into Senior, Specialist, Trainer, or Service Management roles
• Stable, growing company with long-term career opportunities

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Paid Time Off, Vacation, and Sick Leave
• Flexible Spending Account (FSA)
• Employee-focused culture that values teamwork, accountability, and professional growth

Ready for Your Next Career Move?

If you're an experienced copier or printer technician looking for a company that values your expertise, supports your growth, and provides the freedom to do what you do best, we'd love to hear from you.

Join Pacific Office Automation and become part of a service team that is built on technical excellence, customer satisfaction, and long-term success.

Apply today and see why technicians build careers at POA.

Pacific Office Automation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employe