As a Dispatcher with the C&S Family of Companies, you serve as the primary point of contact for a group of professional drivers (primarily Class A CDL holders). This role is responsible for dispatching loads and ensuring the drivers are set up for success- communicating special instructions for each assignment, assigning the correct equipment, and providing coordination as needed. The dispatcher is tasked with executing the day's workload and informing the correct stakeholders (internal and external) of any deviations from plan. Additionally, this role plays a vital role in creating a culture of safety and in prompt issue resolution- removing obstacles and informing leadership of issues raised / created by drivers or customers.
Pay Rate: $24.09/hr
PM Shift start 7pm until Wednesday - Saturday (days and times subject to change)
Review routing and scheduling plan for the shift to ensure all assignments are covered. Dispatch routes and relay information, instruction, and/or messages to drivers. Ensure every driver has what they need to be successful for the day.If loads are uncovered, work with the team to develop a coverage plan, and communicate accordingly.
Utilize appropriate channels to clearly communicate information pertaining to daily transportation operations. Issues may include, but are not limited to: delivery time / plan adjustments, missing product, hours of service issues, safety incidents, etc.Update customer portal when applicable
Engage with the driver workforce. Help site leadership create a best in class work environment. Promptly escalate issues to management and offer solutions on how to resolve.
Responsible for updating the dispatch system to ensure accuracy of information. When a driver returns, complete a debrief process to see how the driver's day went, review paperwork, and make system updates as needed.
Answer phones in a professional manner- troubleshoot and escalate when necessary.
Complete daily safety observations ensuring transportation associates are utilizing preferred work practices.
Ensure drivers are compliant with DOT regulations regarding Hours of Service.
Travel Required:No
Environment
Office : Office Temperature (65F to 75F)
Skills
Specialized Knowledge : CDL, General computing ability, Knowledge of OSHA and DOT regulations, Bi-Lingual English/Spanish (Preferred)
Special Skills : Ability to multi-task, Interpersonal skills, Communication (written and oral), Telephone etiquette.
We offer:
Paid training provided
Weekly Pay on Wednesday
PTO and Holiday Pay offered
Career Progression Opportunities
Opportunity for tuition reimbursement
Affordable Health and Welfare Benefits Package
Employee Discounts / Purchasing programs
Employee Assistance Program
Years Of Experience
2-5 : Experience in a high paced and dynamic environment, Dispatching experience is preferred.
2nd Shift (United States of America)
Lathrop Logistics LLC
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash® — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate-run grocery stores primarily under the banners: D&W® Fresh Market, Grand Union, Family Fare®, Martin's Super Markets and Piggly Wiggly®. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.
