Job Description

Abacus Corporation is a family-owned staffing leader with 80+ years of experience, providing modern workforce solutions nationwide. With a supportive culture and over 25,000 employees, we offer long-term jobs, competitive pay, benefits, and real growth opportunities.

Join the Abacus family.

We currently have a need for Experienced Computer Repair Technicians in the Collierville area.

The Experienced Computer Repair Technician is responsible for diagnosing, repairing, and maintaining computer hardware, software, and network systems. This role requires advanced troubleshooting skills, strong technical expertise, and the ability to provide excellent customer service while resolving technical issues efficiently.

Key Responsibilities

• Diagnose and repair desktop computers, laptops, printers, and peripheral devices
• Install, configure, and upgrade operating systems (Windows, macOS, Linux) and software applications
• Perform virus and malware removal, data recovery, and system optimization
• Troubleshoot hardware issues (e.g., motherboards, RAM, hard drives, power supplies)
• Repair or replace damaged components such as screens, keyboards, and internal parts
• Maintain and troubleshoot wired and wireless network connections
• Provide technical support and guidance to customers or staff
• Document repair processes, services performed, and parts used
• Ensure systems are secure and operating efficiently
• Stay current with emerging technologies and repair techniques

Required Qualifications

• High school diploma or GED (Associate’s degree or technical certification preferred)
• 3+ years of hands-on experience in computer repair or IT support
• Strong knowledge of computer hardware, operating systems, and networking fundamentals
• Experience with diagnostic tools and repair software
• Ability to troubleshoot complex technical issues independently

Preferred Certifications (optional but valuable)

• CompTIA A+
• CompTIA Network+
• Microsoft or Apple certifications
• Other relevant IT or technical certifications

Skills & Competencies

• Strong problem-solving and analytical skills
• Excellent customer service and communication skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Organizational and documentation skills