Job Description

• Receive repair orders from advisor or dispatcher;
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
• Diagnose cause of any malfunction and perform necessary repairs;
• Communicate with parts department to obtain needed parts;
• Save and tag parts if the job is under warranty or if requested by the customer;
• Examine the vehicle to determine if additional safety or service work is required;
• Notify service advisor immediately if additional work outlined is not needed or required;
• Notify service advisor immediately if repairs cannot be completed within the time promised;
• Document work performed;
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands;
• Attend factory-sponsored training classes as required;
• Keep abreast of factory technical bulletins;
• Ensure that customers' cars are kept clean;
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times;
• Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor;
• Other duties as assigned by management.

Requirements

• ASE Certification preferred;
• All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports;
• Ability to maintain a positive attitude while working under pressure in a fast-paced environment;
• Capability to prioritize multiple tasks effectively;
• Ability to communicate orally and in writing with various levels of internal and external customers;
• Have strong organizational skills and be extremely detail oriented;
• Be self-motivated and able to accomplish tasks with little supervision;
• Have the ability to work individually and in a team environment;
• Basic computer knowledge;
• Must be comfortable sitting, standing and/or walking for long periods of time;
• Professional demeanor;
• Must be able to meet company’s employment requirements;
• Flexible work schedule Monday through Friday and some Saturdays.

Benefits

• Medical, Dental, Vision, Prescription Insurances

• HSA and FSAs
• Traditional and Roth Retirement Plans with Match
• Employer-paid Life Insurance and Supplemental buy-ups with guarantees
• Short-term and Long-term disability
• Accident, Cancer, Critical Illness and Pet Insurances