Job Description

Anchorage, AK | Mercedes-Benz | Luxury European brand | Hospitality | Flat-rate | Experienced technician | MB or European experience preferred | Any brand welcome | Alaska | Veterans encouraged to apply | $35 - $40/hr flat rate DOE

IS THIS YOU?

• You're an experienced flat-rate technician with strong diagnostic fundamentals, a low comeback rate, and a quality standard you hold yourself to without being managed
• You have Mercedes-Benz, European, or import brand experience -- or a strong domestic background and the diagnostic depth to transfer your skills to a new platform
• You're looking for a stable, well-paying technical role in Anchorage where Alaska's unique demands make the work challenging and your expertise genuinely matters to the community you serve

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Anchorage serves a loyal guest base across one of Alaska's most active luxury automotive markets. Alaska's conditions push vehicles harder than almost anywhere in the country -- and the technicians who diagnose and repair them accurately earn the lasting trust of a community that depends on that work. MB or European experience is preferred and reflected in the rate, but experienced technicians from other platforms with strong diagnostic fundamentals are encouraged to apply.

WHAT YOU'LL DO

• Diagnose and repair Mercedes-Benz vehicles across a full range of systems -- engine, transmission, brakes, advanced electrical, suspension, HVAC, and beyond -- using XENTRY/DAS and OEM diagnostic procedures
• Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support guest authorization
• Execute repairs to Mercedes-Benz factory specifications with speed, accuracy, and zero shortcuts
• Complete repair orders accurately -- documenting all work performed and parts used with precision
• Stay current on MBZ technical service bulletins, software updates, and manufacturer repair procedures
• Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return

WHAT WE'RE LOOKING FOR

• 2+ years of flat-rate technician experience at a franchised dealership -- required
• Mercedes-Benz or European brand experience preferred -- BMW, Audi, Volvo, or similar backgrounds a strong advantage; any brand background with strong diagnostic fundamentals welcome
• XENTRY/DAS diagnostic platform experience preferred -- or equivalent European diagnostic tool proficiency
• Strong diagnostic foundation with a low comeback rate and a quality standard that doesn't waver under volume
• ASE certifications a strong plus -- MBZ factory certifications highly valued and reflected in rate
• Valid driver's license with a clean driving record

WHAT WE OFFER

• $35 - $40/hr flat rate, DOE -- rate reflects your MBZ experience, certification level, and diagnostic depth
• Progressive pay plan -- MBZ factory certifications and tenure increase your rate over time
• Paid Mercedes-Benz manufacturer training and certification support
• 401(k) plan
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
• Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF ANCHORAGE

• Alaska's vehicles face conditions that test every system -- cold starts, extreme temperature swings, rough terrain, and heavy use create diagnostic work that is genuinely demanding and rewards technicians who are sharp and thorough
• Anchorage is a close-knit community where your neighbors are your guests -- the technician who takes care of people's vehicles here earns loyalty that lasts
• MBZ certifications are recognized and reflected in your rate -- bring your credentials and they move your number from day one
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we treat our team just as much as our guests

If you're an experienced flat-rate technician with the diagnostic depth and the professional standard to deliver quality work at a well-run Anchorage Mercedes-Benz store -- we'd like to meet you.