Job Description

Reliable Brand | Work Schedule: M-F, 8 Hour Shift | Veterans Encouraged to Apply

Work with one of the world's most trusted automotive brands — in a shop built for quality, consistency, and growth.

Swickard Honda of Gladstone, part of Swickard Automotive Group, is hiring an experienced Flat Rate Service Technician to join our high-performing team. We're a busy Honda dealership with a fantastic culture and high standards — and we're looking for a hardworking technician who takes pride in quality work and wants to keep growing in their craft.

If you value craftsmanship, steady standards, and leaders who remove obstacles instead of creating them, you'll feel at home here.

Responsibilities:

• Diagnose, repair, and maintain Honda vehicles to OEM specifications
• Perform warranty and customer-pay repairs with precision and documentation discipline
• Communicate clearly with advisors and shop leadership to keep work flowing
• Protect guest safety and trust through quality control and comeback prevention
• Maintain a clean, organized bay consistent with Honda standards
• Perform test drives to evaluate vehicle performance and diagnose issues
• Research technical information and consult colleagues or service manuals to solve complex problems
• Recommend preventative maintenance services to customers
• Contribute to a positive and efficient work environment within the service department
• Other duties as assigned

How We Operate (Standards & Systems)

• Clear dispatching + steady work mix to protect your flag hours
• Modern equipment, updated Honda diagnostic tools, and OEM repair information
• Built-in toolboxes provided — come ready to work
• Hands-on shop foreman who supports the team and keeps things moving
• Clean, organized shop — we take pride in our environment
• Documented SOPs to reduce friction and cut wasted time
• Consistent parts processes to reduce delays and improve throughput
• Dedicated employee parking lot right next to the shop

Qualifications:

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
• Experience: 3+ years of dealership or shop technician experience (Honda or Japanese/mainstream brand preferred)
• Certifications: Clean driving record and valid driver's license. ASE certifications and/or Honda Factory Training are a plus
• Commitment to quality, integrity, and guest care
• Hardworking, self-motivated, and eager to continue growing as a technician
• Steady communication with advisors, dispatch, and shop foreman
• Strong diagnostic and electrical skills; ability to follow OEM procedures
• Strong understanding of automotive systems, diagnostics, and repair procedures
• Excellent problem-solving and critical thinking skills
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching)
• Ability to work independently and as part of a team in a fast-paced environment

Benefits of Working at Swickard:

• Career Path – Swickard isn't just a J-O-B. You'll learn and grow into different roles and take on new leadership responsibilities.
• Built-In Toolboxes – we set you up for success from day one.
• Great Culture – join a team that genuinely enjoys coming to work and holds each other to a high standard.
• Open Service Appointment Schedule – customers schedule when it's convenient for them, keeping our shop busy and your income potential high.
• Progressive Pay Plans – as your tenure grows and certifications increase, so does your pay.
• Paid Manufacturer Training – we'll pay to help you gain new certifications and advance your career.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

We were founded in 2014 by Jeff Swickard in Wilsonville, OR — right in your backyard. We're a hospitality company that happens to sell cars, parts, and service. We are a team, and everyone plays a role in our success.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience — and it starts with hospitality. Do you have what it takes?

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