Scarlet

Experience Operations

Scarlet  •  £60k - £70k/yr  •  London, GB (Onsite)  •  3 hours ago
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Job Description

We pull medical technology from the future to solve human health.

Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar.

Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.

Who you are

  • You have spent at least 3 years organising events, exceptional hospitality experiences, or in an operations role
  • You love problem solving and are fascinated by how to make an events engine hum - from venue sourcing to invite workflows to guest experience and more
  • You have a deep passion for IRL experiences and you’re excited to enable the impact of Scarlet’s events and community to grow exponentially across the world
  • You have outstanding organisational skills, care about clean data and processes, use AI agents in your work, and you also like to get hands-on
  • You approach problems from first principles and adhere to MECE (Mutually Exclusive, Collectively Exhaustive) principles

Desirable

  • You have experience building automations within CRMs
  • You've worked in a start-up environment with high ownership
  • You've built event processes, playbooks, or systems that support growth

What the job involves

We believe in the impact of premium, IRL experiences. We organise 10+ of these per month across the world, and this will soon be 30+. We’re looking for someone to join our Growth team, working closely with our Experience Lead, to develop and scale the systems and processes needed to expand our world-class in-person events globally.

  • Work closely with our Experience Lead to organise premium experiences for customers, sales prospects, media, and other industry stakeholders
  • Use agents and work hands-on to build and optimise the system(s) that scale our IRL events and community
  • Build and maintain event playbooks to ensure consistent, world-class delivery as we scale
  • Identify opportunities for automation while preserving a high-touch, hyper-hospitable guest experience
  • Book incredible venues, manage guest logistics, and help produce attendee-delighting events
  • Create thoughtful pre-event workflows that scale but remain personal
  • Craft tools to find exceptional event spaces in any city
  • Work closely with Sales teammates to design systems that find the right guests, manage invitations, track attendance, and surface important attendee insights

The interview process

  1. Intro call with Dan - 20 mins
  2. Interview call with Emily - 30 mins
  3. Technical interviews with Alice & Dan - 2x1 hour
  4. Culture and values interview with James & Jamie - 2x30 mins
  5. Referencing & offer
Scarlet

About Scarlet

Scarlet certifies AI medical devices. Get your life-changing technology to the people who need it, with the global AI certification body.

We pull medical technology from the future to solve human health. We believe healthcare can be solved by the next generation of medical technology. Our mission is to pull those devices from the future into today. We remove unnecessary delays from every regulatory approval we do so people can access devices right now that would otherwise not be available.

Scarlet was built specifically for AI medical devices. We help customers to get their medical AI certified and to ship the kind of iterative updates inherent to the best AI products, ensuring patients can safely get the most up-to-date technology. Scarlet performs conformity assessment against EU MDR, UK MDR, and is recognised by the FDA as a Third Party Review Organisation (3P510k).

We also issue ISO 13485 certificates, ISO/IEC 27001 certificates, ISO/IEC 42001 certificates, and support international certification under the Medical Device Single Audit Program (MDSAP).

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2020
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