Texas Capital

Experience Manager

Texas Capital  •  San Antonio, TX (Onsite)  •  1 month ago
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Job Description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com

Responsibilities:

  • Plan and coordinate all aspects of hunting retreats including date selection, guest and host confirmations, vendor contracts, and project timelines
  • Manage relationships with all retreat vendors (Chef, hunting guides, cleaning, transportation, property management) to ensure timely execution of statements of work and service delivery
  • Oversee guest and host communications throughout the retreat lifecycle, including registration, confirmations, logistics details, and post-event follow-up
  • Coordinate all travel logistics including aircraft arrangements and ground transportation
  • Maintain comprehensive guest and host information including assignments, dietary needs, and travel details; communicate relevant information to all stakeholders
  • Serve as primary point of contact during each retreat to troubleshoot issues, manage stakeholder needs, and ensure smooth day-to-day operations
  • Travel to the retreat location as needed to provide on-site coordination, support, and oversight during events
  • Execute post-event activities including client thank yous, feedback collection, and debrief sessions with hosts to capture insights for continuous improvement

Qualifications:

  • Bachelor's degree in Business, Hospitality, Event Management, Communications, or related field (or equivalent experience)
  • Minimum 5 years of experience in event coordination, hospitality management, or luxury client experience management
  • Exceptional organizational skills with meticulous attention to detail; ability to manage complex, multi-vendor timelines
  • Excellent written and verbal communication skills; ability to interact professionally with executives, vendors, and diverse stakeholders
  • Proficiency with event management platforms (Stova, Cvent, Salesforce); strong Excel skills for tracking and reporting
  • Ability to manage multiple priorities and competing deadlines in a fast-paced environment
  • Proven vendor management experience; skilled at building and maintaining professional relationships with external partners
  • Comfortable with travel as needed for on-site coordination and troubleshooting
  • High attention to confidentiality and discretion when handling executive and client information
  • Proactive problem-solver with composure and adaptability when managing unexpected changes
  • Collaborative team player with a positive attitude and willingness to learn

Nice-to-Have Qualifications:

  • Experience in financial services, banking, or luxury hospitality
  • Knowledge of hunting/outdoor activities or luxury retreat logistics
  • Experience coordinating high-end travel arrangements

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Texas Capital

About Texas Capital

Since our founding in 1998, Texas Capital remains impassioned by the spirit of entrepreneurship and innovation. Our reputation as a respected financial institution is embodied by who we are and how we do business. Our team is comprised of experienced and groundbreaking thinkers, empowered to focus on what matters. We are consistent in our commitment to building trusted relationships and producing exceptional outcomes as Texas’s premier full-service financial firm. We stay a step ahead by generating and embracing great ideas. We merge financial expertise and distinct experience to think creatively, which enables us to identify opportunities and craft market-leading products designed to enhance your portfolio.

Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.

Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers

Texas Capital is the collective brand name for Texas Capital Bank and its separate, non-bank affiliates and wholly owned subsidiaries. Please visit texascapital.com to learn more about Texas Capital, its products and services, and the respective entities that offer each. For deposit products, Member FDIC.

Texas Capital and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. https://www.texascapitalbank.com/equal-employment-opportunity-policy

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Dallas, TX
Year Founded
Unknown
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