Job Description

The Butler/House Manager is responsible for overseeing the smooth operation of a private household, delivering the highest standards of service, managing household staff, and ensuring all aspects of the residence function seamlessly. The ideal candidate is polished, discreet, highly organized, and service-oriented with a strong background in hospitality or private household management.

Roles & Responsibilities:

• Oversee daily household activities to ensure smooth and efficient operations.
• Manage schedules, routines, and standard procedures for household staff and tasks.
• Supervise chefs, cleaners, drivers, gardeners, and part-time contractors.
• Handle budgeting, expense tracking, bill payments, and household purchases.
• Liaise with external vendors, contractors, and service providers.
• Ensure privacy, discretion, and household confidentiality at all times.

Staff Supervision

• Recruit, train, and oversee domestic staff performance and scheduling.
• Monitor attendance, manage rosters, and ensure compliance with employment policies.
• Guide service standards and foster a high-performance team culture.

Event & Guest Management

• Plan and manage family events, private functions, and guest visits.
• Coordinate logistics, staffing, menu planning, and décor.
• Ensure guests receive warm, attentive, and professional service.

Butler & Lifestyle Support

• Provide formal table service, manage wine cellar, and wardrobe organization.
• Oversee packing/unpacking for travel and special requests.
• Ensure timely responses to communications and maintain service excellence.

Requirements

• At least 5 years of experience as a House Manager or similar role in private high-net-worth residences.
• Background in luxury hospitality, cabin crew (with supervisory duties), or hotel butler service preferred.
• Familiarity with VIP household protocols, etiquette, and high-touch service standards.
• Discreet, professional, trustworthy, and capable of handling confidential matters.
• Hands-on, proactive, and able to work independently with strong initiative.
• Organized, detail-oriented, and service-minded with excellent leadership and time management skills.
• Calm under pressure with excellent interpersonal and communication abilities.
• Fluent in English (spoken and written).
• Flexible with working hours, including weekends.
• Possesses a valid driver's license and passport, open to occasional travel.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

EA Reg Number: R21102916

EA License Number: 05C3447