Job Description

Job Location: EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257
Position Type: Full-Time/Part-TimeEducation
Level: None
Salary Range: $17.16 - $17.16 Hourly

Job Shift: Any
Job Category: Restaurant - Food ServiceTITLE:                        EXPEDITOR
APPROVED:              October 1, 2024
The Expeditor serves as an intermediate between Guests and the kitchen Team Members.  The Expeditor position requires an individual to be both an independent decision maker and a team player simultaneously.
DUTIES AND RESPONSIBILITIES:
- To provide prompt, professional and friendly service to our guests.
- Maintain the area clean, fully stocked and adhere to all policies and procedures.
- Directly responsible for delivering food promptly and fresh/hot to guest tables and follow directions and assignments as requested by management.
- Create a positive guest experience.  Smile, be helpful and friendly at all times.
- Answer questions, take responsibility to get answers and anticipate our guest’s needs and problems.
- Greet guests cordially when delivering items to the table or tables.
- Assists guest(s) in any way possible to ensure guest satisfaction.
- Adhere to sanitation rules and regulations.
- Keep station stocked with necessary supplies at all times.  Maintain inventory of paper goods, trays, plates, bowls by keeping shelves organized and notifying Supervisor of need.
- Knowledgeable of floor layout and table maps.
- Assist servers in resetting their tables at all times if needed.
- Breakdowns external expo line and cleans at the end of the shift.
- Provide harmonious working environment while being sensitive to the needs of the team members and the guests.
- Conduct any other related duties as assigned by Supervisor.

QualificationsQUALIFICATIONS AND REQUIREMENTS:
- Must have excellent guest service skills.
- Must be able to carry out tasks with or without limited supervision.
- Must be able to communicate in a clear and concise manner.
- Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- Frequently lift, carry, push, pull or otherwise move objects weighting up to 50 lbs.
- Endure various physical movements throughout the work for 8 hours during work shift.
- Must be able to operate in mentally and physically stressful situations.
- The noise level ranges from low to high.
- Must be able to work in a hot and cold environment.