The Expeditor will work with our Inside Sales & Purchasing team to create accurate and competitive quotes, provide follow-up and partnership to our established customer base, and assist sales team in product issues, expediting customer orders, vendor purchase orders and returns.

Essential Responsibilities:

• Dedicated support to answer or coordinate responses for all requests from the assigned customers.
• Ensure high levels of customer satisfaction through excellent sales service.
• Become familiar and stay knowledgeable on our inventory.
• Comply with inventory control procedures and RMA’s.
• Enter Quotes and Order, and order verification.
• Expedite orders and incoming PO’s and Sales orders.
• Advise sales of any changes on incoming PO’s and Sales orders
• Update Sales orders with any changes to customer information
• Other sales/expediting duties as assigned by manager.

Required Skills & Abilities:

• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to perform under pressure

Education & Experience

• College degree preferred.
• At least two years of administrative experience is preferred