Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. With humble beginnings hosting cruises on the Great Barrier Reef, the company has grown into a borderless fleet of three ships carrying between 72 and 120 guests. For four decades, Coral has operated with a single purpose – to take small groups of likeminded explorers to remote places with expert guidance and warm Australian hospitality. We offer a wide range of domestic and international destinations. Coral is part of the NRMA Group, a member-owned brand that also operates NRMA Parks & Resorts, SIXT car rental, NRMA Electric Vehicle charging network and various marine businesses.
We are seeking an experienced and inspiring leader to join our shoreside operations team as Expedition Operations Manager. This Head of Department operational leadership role responsible for leading, developing and supporting our expedition teams across the fleet while ensuring exceptional guest experiences, strong safety outcomes and operational consistency.
Reporting to the Strategic Operations Manager – Hospitality and Expeditions, this role provides operational leadership across all expedition operations and directly supports a large and diverse workforce including Expedition Leaders, Assistant Expedition Leaders, Expedition Operations Executives, Expedition Crew, Dive Teams, Guest Lecturers and Special Hosts.
This position plays a critical role in shaping the future of Coral Expeditions' expedition experience by driving workforce capability, operational standards, safety performance, succession planning, guest experience outcomes and continuous improvement initiatives across the fleet.
You are an experienced operational leader who thrives in dynamic environments and is passionate about developing people, delivering exceptional experiences and building high-performing teams.
This position is open to candidates based in Australia who hold Australian residency due to the nature of our business, with substantial Australian work experience.
We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
As we screen all applicants and select candidates whose qualifications and experience meet our needs, we will carefully consider your application during the initial screening and will contact you if you are selected to continue in the recruitment process. We wish you every success!
For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.
Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.
From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.
As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.
Interested? We’d love to hear from you.
