Inter IKEA Group

Expansion Retail Logistics Manager

Inter IKEA Group  •  Bengaluru, IN (Onsite)  •  2 hours ago
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Job Description

Who you are

You are a people-focused leader with strong supply chain expertise and a passion for retail and customer fulfilment. You combine business acumen, strategic thinking and hands-on leadership to deliver results in a complex, matrix organisation.

You bring:

  • Graduation in Economics, Logistics, Supply Chain Management or a related field, or 7+ years of proven supply chain experience.
  • 3–5 years of management experience, preferably in distribution, retail, logistics or similar environments.
  • Strong experience and interest in retail/home furnishing, supply chain and customer fulfilment.
  • Proven ability to deliver business results with a strong focus on cost efficiency and people.
  • Experience working effectively in a matrix organization with strong collaboration and co-creation skills.
  • Experience leading projects and executing processes at market or country level.
  • Strong coaching, mentoring, facilitation, conflict management and problem-solving skills.
  • Experience implementing mid- and long-term strategies, setting goals and following up on performance.
  • Strong understanding of the IKEA business model, processes, supply chain, warehousing and service operations.
  • Customer-centric mindset with a strong understanding of customer and co-worker needs.
  • Solid business, KPI, market and industry knowledge to support decision-making.
  • Good change management capability and the ability to lead in uncertainty.
  • Strong financial competence and the ability to communicate financial impact.
  • Analytical capability to translate business and customer needs into development initiatives.
  • Fluent spoken and written English.

Your responsibilities

As the Expansion Retail Logistics Manager, you will take responsibility for securing fulfilment on the market from an end-to-end perspective, enabling the right prerequisites for excellent quality in execution.

You will:

  • Take overall accountability for the CFF Expansion team and secure alignment with the Customer Fulfilment and market agenda.
  • Translate and co-create commercial priorities into actions for Customer Fulfilment.
  • Lead, steer, plan, support, coach and follow up on the daily work and development of the Fulfilment Availability and Support organization.
  • Secure the total input from Customer Fulfilment to the Commercial Team on the market.
  • Plan and align furniture and goods delivery schedules with distribution centers and transport providers.
  • Create resource plans and own warehouse bay planning and phasing.
  • Define ways of working for picking and order fulfilment to maintain availability across sales locations.
  • Own pre-feasibility, design briefs and final logistics layouts for expansion sites.
  • Lead CFF site selection, ensuring dock availability and alternative logistics solutions where required.
  • Provide strategic CFF solutions for upcoming sites and support the growth agenda.
  • Align picking principles, picking locations and transaction processes.
  • Ensure site readiness, including tools, equipment, PPE and required documentation.
  • Coordinate on-site suppliers covering racking, MHE and dock equipment.
  • Ensure access to required logistics systems, including CASY.
  • Own OSA readiness, initial stock at –2 WBO and CFF build-up quality and timelines.
  • Run the RFI process with CPH and align on required clarifications.
  • Review and align CFF phasing with the Build-up Leader and support re-phasing due to on-site delays.
  • Manage local ordering of CFF materials and warehouse racking service providers.
  • Define goods transfer strategies where required to reduce lead times.
  • Secure facility handover documentation and close outstanding works.
  • Ensure submission of RAMS and safety documentation from ESPs.
  • Support the handover from Construction to IKEA and from ESPs to Operations.
  • Contribute to securing optimal range location within fulfilment units at the lowest possible cost while maintaining availability and lead-time promises.
  • Support the set-up for campaigns, extraordinary situations and the optimization of the complete fulfilment network.
  • Drive high performance at the lowest cost and support long-term profitability while creating an excellent customer experience.

Together as a team

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% 'qualified'. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: 'Why Women Don't Apply for Jobs Unless They're 100% Qualified' by Tara Sophia Mohr, August 2014'

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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