Job Description

SCOPE OF WORK: The Expanded Function Dental Auxiliary (EFDA) Program Coordinator coordinates EFDA course offerings, ensuring alignment with NH Dental Certification Regulations and national standards, with responsibility for curriculum development, class preparation, attendee management, providing clinical and didactic instruction. And collaborating with Workforce Education on scheduling, supplies, and certification processes. This position shall report to the Director of Workforce Development and Continuing Education at NHTI, Concord’s Community College.

ACCOUNTABILITIES:

• Schedules annual EFDA course offerings in collaboration with Workforce Education.
• Manages class preparation, including supply procurement and order tracking.
• Identifies, recommends, and schedules supervising dentists and hygienists for clinical instruction.
• Revises and updates the EFDA curriculum to reflect current best practices and scheduling needs.
• Coordinates clinical curriculum with online didactic components, including readings, video demonstrations, quizzes, and discussions in CANVAS.
• Facilitates asynchronous and synchronous lessons and activities during EFDA course sessions.
• Oversees applicant packet management, tracks progress, and coordinates registration and payment processes with Workforce Education.
• Tracks and approves candidates' clinical requirements, ensuring appropriate dentist sign-offs and completion documentation.
• Approves certifications and collaborates with Workforce Education for certificate creation and distribution.
• Responds to inquiries and assesses student satisfaction, instructor effectiveness, and program quality.
• Coordinates all aspects of the dental continuing education program, including customer inquiries, instructional materials, course logistics, and student and instructor support.
• Reviews instructional materials and oversees the course evaluation process.
• Collaborates with the Workforce Education Director for long-term planning and needs assessment to ensure program sustainability and growth.
• Complies with all college, system, state, and federal rules and regulations.
• Performs other duties as assigned.

Minimum Qualifications:

Education: High school diploma or equivalent credential and training in dental technology, dental assisting, or related discipline. Associate’s degree in dental assisting or dental hygiene desired.

Experience: Four years’ experience as a dental assistant, or as an instructor within the discipline of dental technology or dental assisting.

License/Certification: Dental Assistant and EFDA certification required.

DESIRED QUALIFICATIONS: Familiarity with the learning management systems (e.g. CANVAS) and experience in developing both clinical and didactic educational programs. Ability to work independently and collaboratively with instructors and Workforce Education staff to deliver high-quality instruction.

RECOMMENDED WORK TRAITS: Knowledge of state and national dental certification regulations and best practices. Ability to manage and update EFDA curricula to reflect current industry trends. Strong organizational skills for managing attendee tracking, certification approvals, and course preparation. Competence in both face-to-face and online instruction, including the setup of online learning components. Ability to exercise sound judgment in the performance of job duties. Ability to work independently and as a member of a team. Ability to perform duties in keeping with professional standards and established deadlines. Ability to communicate effectively orally and in writing and to conduct presentations. Ability to establish and maintain effective working relationships. Must maintain a professional demeanor and appearance appropriate to assigned duties.

DISCLAIMER STATEMENT:
This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

Notice of Non-Discrimination: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.