The Working Maintenance Supervisor is responsible for the
overall leadership, coordination, and performance of the maintenance department
and the physical plant at the community. This position supervises maintenance
technicians and janitorial staff, directs daily maintenance operations,
oversees preventive maintenance programs, coordinates vendor services, and
ensures that the property is maintained in a safe, efficient, and professional
manner.

The Working Maintenance Supervisor establishes maintenance
priorities, assigns work, monitors completion of maintenance activities, and
ensures that building systems and equipment are properly maintained.

This position functions as a working supervisor, combining
departmental leadership with hands-on maintenance support when operationally
necessary. While the position may regularly assist staff with maintenance
tasks, the primary responsibility is directing, coordinating, and supervising
maintenance operations, personnel, and contractors for the community.

Essential Duties and Responsibilities

Department Leadership and Staff Supervision

• 
  Directly supervises
  maintenance technicians and janitorial staff (4–5 employees).
• 
  Plans, assigns,
  prioritizes, and reviews daily work performed by maintenance and
  janitorial staff.
• 
  Establishes maintenance
  schedules and ensures timely completion of preventive maintenance and work
  orders.
• 
  Trains, mentors, and
  evaluates maintenance and janitorial personnel.
• 
  Conducts performance
  reviews and provides coaching, guidance, and disciplinary action when
  necessary.
• 
  Participates in
  recruitment, hiring, and termination decisions for maintenance personnel
  consistent with community budget and company policies.
• 
  Ensures staff follow
  company policies, safety procedures, and operational standards.

Maintenance Operations Management

• 
  Oversees the operation,
  maintenance, and repair of the building’s physical plant including HVAC
  systems, electrical systems, plumbing, mechanical equipment, structural
  components, lighting, and other building infrastructure.
• 
  Develops, implements,
  and monitors preventive maintenance programs for building equipment and
  systems.
• 
  Monitors maintenance
  work orders and preventive maintenance schedules using property management
  or maintenance tracking software.
• 
  Ensures maintenance
  requests are properly prioritized and completed in a timely manner.
• 
  Maintains appropriate
  inventory levels for maintenance tools, equipment, and supplies.

Vendor and Contractor Coordination

• 
  Coordinates and
  supervises outside contractors and service providers performing
  maintenance, repair, and improvement projects.
• 
  Monitors contractor
  performance to ensure compliance with scope of work, safety standards, and
  community expectations.
• 
  Assists management with
  evaluating vendor proposals and recommending service providers.

Property Inspections and Facility Oversight

• 
  Conducts routine
  inspections of building systems, mechanical equipment, common areas, and
  property grounds.
• 
  Identifies maintenance
  needs and recommends corrective actions or improvements.
• 
  Ensures the property
  maintains a safe, secure, and clean environment for residents, staff, and
  visitors.

Administrative and Management Support

• 
  Assists the Community
  Association Manager in preparing maintenance-related reports.
• 
  Provides documentation
  and updates regarding maintenance operations for management reports and
  board meetings.
• 
  Attends board meetings
  as needed to report on maintenance conditions, projects, and operational
  needs.
• 
  Assists in monitoring
  maintenance budgets and operational expenditures.

Emergency Response

• 
  Responds to emergency
  maintenance situations including equipment failures, building system
  issues, or safety concerns.
• 
  Coordinates staff and
  contractors to address emergency maintenance needs.
• 
  Maintains availability
  for on-call emergency response as required by the community.

Maintenance Participation

The Working Maintenance Supervisor actively participates in
maintenance activities alongside staff to support efficient building operations
and ensure proper oversight of maintenance work.

Hands-on work may include minor repairs or troubleshooting
involving:

• 
  electrical systems
• 
  plumbing
• 
  mechanical equipment
• 
  lighting systems
• 
  painting
• 
  carpentry
• 
  minor building repairs
• 
  general maintenance
  tasks not requiring specialized licensing or permits

The supervisor performs maintenance work when necessary to
support staff, address operational needs, or ensure timely completion of tasks
while continuing to direct and oversee the work of the maintenance department.