ADI Resourcing

Executive/Senior Executive - Customer Service

ADI Resourcing  •  Bangkok, TH (Onsite)  •  2 months ago
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Job Description

Open for Thai Nationals only

Reporting to - General Manager

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  • Knowledge of placing bookings with Shipping lines Online/ Inttra/ Manual ( if required)
  • Timely coordination with agent / shipper / Liners for shipment status , bookings , cut off & container gate in status.
  • Following up with shipper for SI drafts
  • Communication with Internal team and inter departments for Import/ Exports consignments handled by Team
  • Should have knowledge of handling Cross country/ Third country shipments
  • Knowledge of what is Switch Bl & how it is handled
  • Knowledge of handling Nomination shipments
  • Basic knowledge of sending rate quotation & checking online rates ( will be addon)
  • Job Creation in System

Qualification - Bachelor Degree in any field

Experience - At least 2-3 years experience in shipping, customer service, on freight forwarder business or shipping.

Skills & Key Competencies -

  • Good Command of English for Documentation and Email only
  • Have good Computer Skills
  • Hardworking and Patient
  • Have Service Mindset and able to work under pressure
  • Good attitude, positive, interpersonal skill
  • Well organized and able to work under pressure
ADI Resourcing

About ADI Resourcing

THAILAND - INDONESIA - VIETNAM - PHILIPPINES - INDIA - MALAYSIA - SINGAPORE - MYANMAR - USA

ADI team is one of the leading staffing company with over 14 years of experience providing complete staffing and talent management solutions to global and local companies in Asia. Our comprehensive staffing service offers a proactive solution-driven response to our clients and candidates with extensive expertise in specialized IT Staff Outsourcing, Permanent & Contracting Recruitment, Contract Management and Payroll Service with immense professionalism

Building on our success we are now operating in Nine Southeast Asian countries Thailand, Indonesia, Vietnam, Philippines, India, Malaysia, Singapore, Myanmar and USA with highly proficient expertise that possesses invaluable market insight and a deep understanding of their respective fields.

ADI comprises a passionate team supporting more than 1000+ clients and partners with a large employee base of 1201+ Outsource Staff (IT Programmers, System Analyst, Project Managers, Business Analyst, and Others). We believe our employees are our true strength and together with our customers we achieve the corporate objectives by providing tailored and effective solutions to meet the needs of our HR business partners.

We have the knowledge and expertise to fully address the demands of staffing in the Information Technologies, Banking & Finance, Administration, Management, Telecommunication, Oil & Gas, and Pharmaceutical sectors.

ADI prides itself on a continued commitment to delivering the highest levels of service and provide the right people at the right time with the right skills.

THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA – VIETNAM - MYANMAR - USA

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Bangrak, TH
Year Founded
2010
Website
adiresourcing.com
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