Job Description

Key responsibilities Operations Management
 Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC
 Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
 Ensure for accurate batch wise FIFO/FEFO picking and dispatches
 Need to plan required manpower in line with volume fluctuations
 30 plus staff needs to be handled independently with teamwork
 Responsible for Stock Accuracy and batch accuracy
 Need to analyze and close all the inventory related issues timely
 Need to ensure good hygiene in cold and dry storage areas
 Timely redressal of customer/depot queries
 Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month
 Not to compromise on safety of employees and premises
 Timely escalations to Management on non-compliances
 Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs
 Analysis of Stores and RDs complaints and solving within the defined timelines
 Stock transfers from location to location. DC to DC based on need
 Zone/locs finalization along with customer.
Regional P & L management
 Ensure zero debits from customer
 Avoid productivity loss in Ops to sustain margins
 Ensure P & L in line within budget
Customer relationship Management
 Support in customer based on timely need.
 Resolving customer queries and sending reports timely.
 Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager