Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Personal Lines division is seeking a highly skilled and experienced Executive Underwriter to join our team. This role is open to remote.
This is a full time, exempt role.

This role is crucial in helping our agents find tailored solutions, focusing on High Value accounts and customers with complex insurance needs. This position encompasses all lines of business for these clients.
IN THIS ROLE YOU WILL:
• Work within the highest level of authority for front line underwriters, using it
responsibly showing financial discipline and alignment with the overall goals of the organization.
• Anticipates audience needs when communicating, actively seeks to understand when there is a lack of clarity, and can clearly articulate and express points of view and perspectives both verbally and in writing.
• Judgment and Decision Making: Able to apply logic to decisions, identifying and evaluating risks and implications. Uses current data and information to inform recommended decisions and actions.
• Agility and Adaptability: Ability to work in a fast-paced, highly dynamic environment. Able to shift focus and manage new and changing situations.
• Teamwork and Collaboration: Seeks opportunities to share information and offer ideas that will allow others to benefit or succeed. Shows respect for differences and diversity in ideas and views.
• Collaborate with State Management, Product, Operations, Actuarial, and Underwriting Strategy teams to execute company initiatives and goals.
• Portfolio Management: Manage an assigned book of business by adhering to your individual underwriting authority, service level requirements, underwriting quality expectations, new business and retention goals, and maintaining a profitable book that is aligned with division goals.
• Complex Underwriting: Handle complex and escalated underwriting matters, leveraging expertise to create solutions that meet customer needs.
• Responsiveness: Responds to agent inquiries within required service levels. This includes, but is not limited to, new business submissions, phone calls and emails. expected to respond quickly to peers and junior underwriters
• Agent Relationships: Build and maintain strong relationships with agents, providing counsel and guidance on the High Value segment and completing necessary agency travel to nurture relationships.
• Prospecting: Partnering with agents to actively prospect, solicit, and underwrite new High Value accounts to achieve profitable growth aligned with company objectives, state and territory goals.
• Market Monitoring: Monitor market trends to inform underwriting decisions and strategies.
• Market Knowledge: Continuously develop knowledge of the insurance market.
• Leadership and Mentoring: Lead high-priority presentations and trainings, and mentor junior underwriters, providing guidance on complex cases.
• Referral Handling: Handle referrals from underwriters with lower authority.
• Claims and Legal Interaction: Interact with claims and legal teams regarding large losses and participate in claims and legal roundtables.
• Territory Performance and Growth: Manages and grows assigned territory to achieve profitable results through new business development and disciplined underwriting practices.
• Prioritization and Desk Management:Takes personal ownership for the management of workload and output amongst assigned agents.Applies understanding of business workflows and
processes to determine focus and urgency needed.
• Negotiation: Effectively negotiates with agents on exceptions and recommends mitigation efforts
to make the requested exception more palatable or in line with our underwriting strategy.
WHAT YOU NEED TO APPLY:
• Educational Background: Bachelor’s degree.
• Minimum of 5 years of PL high value underwriting or high value sales experience
• CPCU, CIC, CPRIA or related insurance designations preferred
• Ability to work in a fast-paced or stressful environment
• Strong team collaboration skills and strong communication skills
• Travel: 25%-35% agency travel required (both in-person and virtual).

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:
• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.