Job Description

This position is responsible for working independently for an AVP, VP, SVP or Chair Executive by providing office support to increase the efficiency and effectiveness of the Executive. Handles a wide variety of situations requiring knowledge of the overall functions of the Executive’s area of responsibility with tact and confidentiality. Acts as a central point of contact for other departmental associates and as a liaison for other Executive Team offices. Responds to inquiries and independently represents the Executive in managing internal and external customers. May be responsible for organizational functions such as revision and maintenance of policies and procedures. Typical duties include maintenance of budget records and developing communications on the Executive’s behalf.

May support subcommittees of Board of Directors/Managers including meeting attendance, preparing minutes maintaining all records, following up on action items and agenda preparation.

Essential Functions:

1. Manages Executive priorities in planning, communication, and coordination of departmental activities.
2. May provide support to subcommittee of the Board of Directors or Florida or Delaware Board of Managers. This includes but is not limited to: selecting and contracting for meeting site and meeting arrangements; preparing agenda with Chair and ensuring that all materials are available at the meeting; attending and taking minutes; preparing summary report for Chair to present to full Board directly after meeting requiring understanding of committee operations to ensure that priority issues are covered; preparing complete transcription of meeting minutes; following up with committee members who have deliverables to ensure they will be prepared for the next meeting and informing the Chair of any issues or difficulties.
3. Sets up departmental meetings including agendas requiring knowledge of the purpose of the meetings, organizational priorities, and confidentiality. Ensures that appropriate parties are included in the meetings. Ensures that attendees know of any pre-meeting work required. Compiles pre-meeting materials. Follows up as needed.
4. Prepares correspondence for the executive's signature as well as for own activities representing the department for both internal distribution as well as to external vendors and other interested parties.
5. Prepares reports and presentations both for the executive and others as well as for own activities. Frequently assigned projects requiring research, gathering data, and reporting on results. For example, participating in and being assigned an objective as part of the department's strategic management system activities.
6. Maintains records for budget and other activities such as purchase orders and accounts payable requests, travel records, confidential reports. Prepares expense reports for travel and meetings.
7. Represents the executive in dealing with both internal Nemours customers and external contacts. Answers questions or deals with problems independently as well as determines who to refer problems to. Keeps executive informed about issues.
8. Ensures departmental Associates are aware of activities, meetings, policies and procedures.
9. Arrange travel for executive and others as needed. Coordinate travel with other executives as necessary.
10. May supervise other clerical/administrative associates including recruiting, training, coaching and counseling, and disciplining as necessary.
11. May perform other functions to support the overall organization such as being responsible for policies and procedures, including writing, revising, communicating, and maintaining records for assigned area.
12. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.

Job Requirements:

High School diploma required, Associate degree preferred.

3-5 years of job related experience required

Minimum of 3 years of administrative assistant experience required.

Experience working for Senior Management/Executives highly preferred.

Experience supporting faculty and academic appointment process.

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org