Job Description

Executive Support Officer

Full Time | Permanent

Based in Cairns

Wuchopperen Health Service Limited Enterprise Agreement (2023)

Administrative Grade 6

$98,402.92 - $103,771.03 per annum

Wuchopperen Health Service

‘A culturally dynamic community where everyone thrives in health and wellbeing’.

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

• Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
• 5 weeks annual leave and 15 days personal leave pro rata.
• Commitment to professional development.
• EAP for employees and family members.

About the role:

This position is responsible for providing high level professional and confidential executive support to the Chief Operating Officer and Executive Lead of Business Development.

The Executive Support Officer is supervised by the Chief Operating Officer, the position has the supervisory responsibilities of the Executive Support Administration Officer.

This position works closely with the Executive Officer, the Executive Leadership Committee (ELC), and at times the Board of Directors and Senior Leaders within the organisation to ensure the smooth executive management operations of the organisation.

The position is required to have a strong internal and external customer focus and attitude in pursuit of Blak excellence.

Key responsibilities:

1. Provide high level professional and confidential executive support to the Chief Operating Officer and Executive Lead of Business Development.
2. Support the Executive Leadership Committee and individual members to ensure a positive and responsive engagement with internal and external stakeholders, including the management of organisational email accounts.
3. Provide forward planning, coordination and communication in support of efficient time management, including diary support for executives, with contemporary assistance to ensure a balance of maximum outputs and work life balance for the ELC.
4. Implement and maintain the required records management system that supports the day-to-day business of the Executive Leadership Committee and maintain the confidence of the ELC in handling confidential material.
5. Supervise and provide support to the Executive Support Administration Officer.
6. Coordinate and organise business travel for the Executive Members, as required.
7. Efficiently prepare, collate and distribute confidential documentation, independently and/or in consultation with Executive Officer or Leaders, including correspondence, meeting itineraries, agendas, minutes, action lists, briefing papers, and background research.
8. Undertake discrete projects and business assignments, applying project planning principles and practices in support of business objectives.
9. Work within Wuchopperen’s Policies and Procedures including the Code of Conduct and the Workplace Health and Safety requirements and instructions and advise of any concerns about safe, effective service delivery in the workplace.
10. Contribute to continuous improvement processes and participate in quality assurance activities to ensure compliance with relevant standards and safe, effective service delivery.
11. Other duties as required, within your skills, experience and capacity.

Core Capabilities:

Assessment of merit for this role will be based on the knowledge, skills and experience, potential for development and personal qualities. The competencies listed below are considered to the most critical for success in this role.

For applicants to be successful in this role, they should demonstrate:

• Highly developed interpersonal and relationship engagement skills together with the ability to inform, consult, negotiate and liaise with a wide range of stakeholders and deal with complex, sensitive and confidential matters in a highly professional manner.
• Working knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from a historical and contemporary perspective, and the ability to communicate confidently, effectively and sensitively with Aboriginal and Torres Strait Islander people.
• Ability to innovatively solve problems, develop and implement solutions and use initiative, with a blak excellence mindset.
• Demonstrated high level of communication skills including the ability liaise and coordinate across a wide range of people and stakeholders; from community members to Board members to Elders and senior officers, and Ministers of Government.
• Demonstrated ability to work to a high individual standard and contribute to positive team outcomes, through the effective planning and prioritisation to ensure the Executive Leadership Committee and organisational goals are met.
• Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.

Qualifications and experience:

Demonstrated experience in a similar role, with qualifications in Business Administration, Public Policy, Business Management, Project Management or similar, highly regarded.

Requirements:

• Hold a current Blue Card (for suitability to work with children and young people).
• Proof of qualifications is required to be provided prior to the commencement of duty.
• Possess a current driver’s licence.
• A commitment to adhere to Wuchopperen’s policies and procedures.
• Undergo and Child Safety and Personal History Screening Check

Applicants who do not address these requirements, will not be considered for shortlisting.

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government’s Blue Card Services website for more information.

How to apply:

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees, complete the screening questions via Seek or Employment Hero and submit a short video outlining the below:

As part of your application, we invite you to submit a short video (maximum 3 minutes) to help us get to know you beyond your resume. Please send your video to recruitment@wuchopperen.org.au

In your video, please cover:

1. A brief introduction - Tell us who you are, your background, and what has led you to apply for the Executive Support Officer role.
2. One interesting thing about you -This could be a hobby, experience, achievement, or something unique that helps us understand you as a person.
3. Values and Purpose - What draws you to work within an Aboriginal and Torres Strait Islander Community Controlled Health Organisation? How will your values and leadership approach enable you to be successful in the role.

For more information contact recruitment@wuchopperen.org.au

Aboriginal and Torres Strait Islander People are encouraged to apply

Wuchopperen is a Child Safe Organisation and the safety and wellbeing of children is of utmost importance.

Closing date for applications: 5pm on Monday June 1st