Job Description

Executive Support Officer

Corrective Services NSW

Corrective Services NSW

Location – Parramatta and Sydney CBD
Employment type – Ongoing, Full time
Salary – $113,574 to $125,719 per annum plus employer’s contribution to superannuation and annual leave loading
Grade – Clerk Grade 7/8

Your role

As the Executive Support Officer, you will provide high‑level executive, analytical and administrative support to the Commissioner. You will play a critical role in enabling the effective operation of the Office of the Commissioner and supporting executive and governance functions to deliver business outcomes.

Please Note: This is not a working from home role and some intrastate travel may be required with overnight stays

What you’ll do

As part of the Office of the Commissioner, you will:

• Deliver high‑quality secretariat services to committees and meetings, including preparing agendas, coordinating papers from key stakeholders, drafting minutes, and tracking and following up actions.
• Prepare, collate and quality‑assure briefing material, reports, presentations and other papers to ensure the Commissioner is well informed for meetings, functions, events and presentations.
• Coordinate, collate and review incoming correspondence, reports and briefings from executives and staff to ensure content meets quality standards, deadlines and governance requirements.

• Provide analysis and advice to support the Office of Commissioner in making decisions and meeting governance requirements and standards.

• Contribute to continuous improvement by maintaining and updating administrative systems, processes and procedures to enhance efficiency and service delivery across the Office.

You will also

• Analyse information, identify issues and risks, and contribute to practical solutions to support informed decision‑making.
• Build and maintain strong working relationships with internal and external stakeholders to support effective collaboration and communication.
• Exercise initiative, sound judgement and discretion when handling sensitive and confidential matters.

Working with us

You will join a small, high‑performing team within the Office of the Commissioner that values collaboration, professionalism and accountability. The role operates in a fast‑paced, sensitive and high‑profile operational environment, requiring strong attention to detail, flexibility and the ability to manage competing priorities with confidence and discretion.

Key challenges

• Meeting tight timeframes while delivering a consistently high standard of executive support.
• Assessing and prioritising critical and emerging issues, determining whether to resolve matters independently or escalate to the appropriate stakeholder in a dynamic and demanding environment.
• Developing and maintaining a strong understanding of the Division’s operations, priorities, protocols and current issues to effectively manage a broad range of complex and urgent inquiries.

What we’re looking for

• Proven experience delivering high‑level executive support in a complex environment, including coordinating diaries, briefings, correspondence and meetings to support effective decision‑making and executive outcomes.
• Demonstrated ability to manage competing priorities, meet tight deadlines and maintain accuracy, exercising initiative, discretion and sound judgement when working autonomously in a fast‑paced setting.
• Well‑developed analytical and written communication skills, with the ability to prepare, review and quality‑assure briefs, reports and minutes that meet governance requirements and executive standards.
• Strong stakeholder engagement skills, with the ability to build effective working relationships, communicate clearly and professionally, and handle sensitive and confidential matters with integrity.

Download the

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

1. Please outline a time when you have used technology to improve a business-related process /practice? What did you do and what was the outcome?

2. Please provide an example of where you have demonstrated high-level customer service to resolve multiple competing priorities. What did you do? Who were the stakeholders involved? What was the outcome?

Applications close 15 April 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for CSNSW, please contact the hiring manager Sarah Goldie via email Sarah.Goldie@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via email on Aeron.Santos@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the role at Sydney Metro location

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.