Job Description

Key Responsibilities:

Executive & Personal Support

• Coordinate and execute personal and professional errands for executives (e.g., returns, package pick-ups, dry cleaning, etc.)
• Manage food ordering, lunch runs, and catering pickup/drop-off for executives and small leadership meetings
• Source, purchase, and coordinate delivery of gifts (clients, team members, personal requests)
• Make reservations (dining, small group outings, personal appointments as needed)
• Assist with ad hoc personal tasks that enable executives to stay focused on high-priority work
• Anticipate needs and proactively handle requests with minimal direction

Day-to-Day Executive Convenience Support

• Handle last-minute, time-sensitive requests (“can you grab this / pick this up / make this happen today”)
• Assist with after-hours or early-morning requests as needed
• Track and manage small recurring personal or administrative to-dos for executives
• Provide on-the-ground support during internal events, leadership meetings, or offsites

Administrative Support

• Assist executives with simple task follow-ups (reminders, quick coordination)
• Help pull together basic materials or run copies/print/scan as needed
• Process small reimbursements or purchase tracking (if applicable)
• Support one-off projects or requests from leadership that require quick turnaround
• Keep personal or executive-related items organized (receipts, orders, tracking info, etc.)

Catch-All Support

• Step in wherever there are small but urgent gaps in support across the executive team
• Take ownership of tasks that don’t clearly fall within another role but still need to get done
• Act as a reliable, go-to problem solver for quick-turn needs
• Maintain a “no task too small” mindset while exercising strong judgment and prioritization

Skills, Knowledge, & Expertise

Education

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in business, hospitality, or a related field preferred

Experience

• 1–3+ years of experience in an administrative, personal assistant, hospitality, or support-oriented role
• Experience supporting senior leaders or high-level stakeholders preferred
• Experience handling errands, coordinating logistics, or managing time-sensitive requests is highly valued
• Prior experience in a fast-paced, service-oriented environment (e.g., office, hospitality, operations) preferred

Skills

• Responsiveness & Reliability – Strong sense of urgency with consistent follow-through on tasks and requests
• Proactive & Resourceful Thinking – Anticipates needs and problem-solves independently with minimal direction
• Organization & Multitasking – Able to effectively manage multiple priorities and shifting requests while maintaining accuracy
• Adaptability & Flexibility – Comfortable operating in a dynamic environment with varying responsibilities
• Discretion & Professionalism – Exercises sound judgment and maintains confidentiality with sensitive information
• Service-Oriented Mindset – Approaches tasks with a “no task too small” attitude and a focus on supporting others
• Communication Skills – Clear, professional communication with executives, team members, and external vendors
• Time Management & Prioritization – Ability to quickly assess urgency and manage competing demands
• Attention to Detail – Ensures accuracy and quality in execution of tasks and logistics
• Basic Technical Proficiency – Comfortable using common workplace tools (email, ordering platforms, expense systems, etc.)

Benefits

• Compensation: $60,000 - $75,000 / year
• Eligible for discretionary benefits: performance bonus 10%
• Eligible for standard employee benefit elections: Medical, Dental, Vision, 401K, FSA, HSA, Commuter Benefits, Employee Assistance Program, Life Insurance (employee and dependents), Short-term disability (STD), Long-term disability (LTD), Accidental death & dismemberment (AD&D), vacation days, sick days, and other benefits
• Travel: this position will not require travel

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