Job Description

Autism Resource Centre (Singapore) or ARC(S) is a non-profit charity organisation dedicated to serving individuals on the autism spectrum throughout their lives. Based in Singapore, ARC(S) offers a range of services and resources tailored to meet the growing concerns and needs of the autism community including WeCAN Early Intervention Programme (EIP). EIP provides a comprehensive range of child services to support families and their children with autism aged 6 years and below.

The Student Affairs Executive (SAE) plays a key role in supporting children and families in our Early Intervention Programme (EIP) at the Autism Resource Centre (Singapore).

The SAE is responsible for managing student admissions, referrals, and administrative matters, as well as supporting families through their child’s early intervention journey. While the work involves daily administrative tasks, it also offers opportunities to engage with parents, improve processes, and contribute ideas that help make our services more effective and family-friendly.

This role is ideal for someone who is organised, caring, and proactive; a person who enjoys both people and paperwork, and who takes pride in doing meaningful work that supports children on the autism spectrum.

Key Responsibilities

1. Student Admissions, Referrals & Enrolment

• Manage enquiries, referrals, and applications for the Early Intervention Programme.
• Liaise with parents and external agencies on admissions, assessments, and placement processes.
• Track and report on student enrolment, waitlists, and statistics.
• Prepare and maintain student records and ensure accurate data entry and documentation.

2. Student & Family Support

• Serve as a point of contact for families on student-related matters such as attendance, fees, and general updates.
• Assist with financial assistance, means testing, and other welfare-related applications.
• Work with teachers and professionals to coordinate student and family matters.
• Support families with clear communication and empathy throughout their child’s time in the programme.

3. Administration, Reporting & Compliance

• Handle administrative processes including fee management, reporting, and compliance submissions.
• Maintain student databases and ensure timely updates and accuracy.
• Support audit and reporting requirements for internal and external agencies.
• Develop and maintain standard operating procedures (SOPs) for student administration processes.

4. Centre Operations and Initiatives

• Assist the Centre Manager in projects and initiatives to improve family communication and service quality.
• Help organise centre events such as Parent Communication Nights, Open Houses, and family visits.
• Suggest simple improvements to existing processes to make them more effective or parent-friendly.

Requirements

Minimum Diploma in any discipline.

• Proven track record in administrative or operations management roles, preferably in the education or social service sector preferred
• Strong organisational skills with attention to detail and accuracy.
• Ability to think and operate beyond administrative duties, at a broad organizational level and support the centre head
• Good command of verbal and written English; able to communicate clearly and empathetically with parents and professionals.
• Competent in Microsoft Office (Word, Excel, PowerPoint); familiarity with data systems and online reporting platforms preferred.
• Ability to multitask and work efficiently in a fast-paced, dynamic environment.
• A proactive, initiative-driven individual who can work independently and collaboratively as part of a team.
• A genuine passion for serving children on the autism spectrum and their families

Benefits

We offer a competitive remuneration package and the professional advantages of a dynamic workplace that enables your professional development and values your contributions.

APPLY FOR THE ROLE HERE:

We seek your understanding that only shortlisted candidates will be notified.

Our organisation is committed to protecting our children and young people from harm. We require all applicants to undergo a comprehensive screening process prior to hire.