Job Description

Key Responsibilities

• Oversee all stewarding operations, including dishwashing, pot washing, sanitation, and kitchen cleaning
• Ensure all kitchen, banquet, and food service areas meet local health department regulations and Hilton brand standards
• Develop and maintain cleaning schedules for kitchens, storage areas, equipment, and back-of-house spaces
• Manage inventory and ordering of cleaning supplies, chemicals, and stewarding equipment
• Monitor proper use, handling, and storage of chemicals in compliance with safety standards (MSDS/SDS)
• Support all banquet and restaurant operations by ensuring timely setup and breakdown of equipment and supplies
• Partner with Culinary and F&B leadership to ensure seamless daily operations and event execution
• Train, coach, and supervise stewarding team members to maintain high performance and accountability
• Ensure proper staffing levels based on business demand, including scheduling and labor management
• Conduct regular inspections to ensure cleanliness, organization, and compliance standards are consistently met
• Implement and maintain waste management and recycling programs
• Report and follow up on maintenance issues to ensure equipment is functioning properly
• Ensure adherence to all company policies, safety procedures, and operational standards

Leadership & Team Development

• Lead, motivate, and develop a diverse team in a fast-paced resort environment
• Provide ongoing coaching, training, and performance feedback
• Foster a culture of teamwork, accountability, and continuous improvement
• Support employee engagement initiatives and recognition programs

Qualifications & Requirements

• Minimum 3–5 years of stewarding or kitchen operations experience, preferably in a hotel or resort environment
• Previous supervisory or management experience required
• Strong knowledge of sanitation standards, food safety, and health regulations
• Ability to lead in a high-volume, fast-paced environment
• Strong organizational, communication, and leadership skills
• Proficiency in scheduling, labor management, and inventory control
• Flexible availability, including weekends, holidays, and evenings

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift, push, and pull up to 50 lbs or more
• Frequent bending, lifting, and exposure to hot and wet environments

What We Offer

• A people-first culture focused on engagement, recognition, and development through Crescent Hotels & Resorts
• Career growth opportunities across a diverse portfolio of hotels and resorts
• Competitive salary and comprehensive benefits package
• Ongoing training and leadership development programs
• The opportunity to work within a globally recognized brand, Hilton