Income Insurance is looking for a highly motivated individual to join our Shared Services team, which delivers administrative support for Motor Claims within the Consumer GI Operations Department.
As an executive in this team, your role will encompass Operation Excellence, Data Analysis and Reporting as well as Stakeholder Liaison and Collaboration.
Operational Excellence
The primary responsibility includes preparing documents/letters and sending them to policyholders, claimants, lawyers and surveyors, assigning survey requests/pre-repair inspections and attending to tender invitations within the same day.
You will also be checking and approving payment based on instructions from the Claims Teams, ensuring accuracy and compliance with company policies and industry standards.
Besides, you will manage critical system requirements including onboarding, offboarding, process improvement/enhancements and production issues. This responsibility is essential for maintaining system integrity and operational fluency.
Data Analysis and Reporting
This role will involve extracting and analysing weekly and monthly reports, providing insights that drive informed decision-making. These analytics are vital for improving our services and aligning with departmental KPIs.
Stakeholder Liaison and Collaboration
Acting as a liaison with workshops for payment discrepancies, fostering stronger relationships and promoting a culture of collaboration.
The role also manages queries from auditors which will help maintain our organization’s credibility and compliance.
In addition, you will manage procurement requirements including annual renewals.

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.