Job Description

Sales Manager – Germantown, TN

City Wide Facility Solutions

Join the vibrant team at City Wide Facility Solutions in Germantown, Tennessee, where we’re seeking an energetic and inspiring leader to step into the role of Sales Manager If you have a knack for building relationships, guiding your team to reach new heights, and driving business success, we can’t wait to connect with you!

Why choose City Wide?
At City Wide Facility Solutions, we don’t just lead the way in the building maintenance industry – we are an innovative powerhouse committed to shaping a brighter future! With over 115 locations across the U.S. and Canada, we tackle challenges in facilities everywhere and are eager to welcome a driven individual to our enthusiastic team in Germantown, Tennessee.

The Sales Manager plays a pivotal role by guiding the sales team to meet monthly targets, fostering and developing team talent, and skillfully executing sales processes. This position is essential for planning, implementing, and evaluating sales strategies, all while instilling a culture of excellence. Additionally, the Sales Manager may step in as a Sales Executive to support crucial accounts and high-stakes transactions when needed.

Key Responsibilities

Sales Team Leadership & Coaching (25–30%)

• Conduct weekly one-on-one meetings to review pipelines and progress toward goals.
• Provide ongoing coaching on sales techniques, territory management, and client engagement.
• Conduct ride-alongs and role-play sales scenarios to sharpen team performance.
• Recognize and celebrate wins to keep the team motivated.

Sales Strategy & Planning (15–20%)

• Develop monthly and quarterly sales strategies aligned with company goals.
• Assign territories and accounts strategically.
• Analyze historical data to set realistic yet challenging goals.
• Partner with marketing on lead generation strategies.

Performance Tracking & Reporting (15–20%)

• Monitor KPIs such as revenue, conversion rates, activity levels, and pipeline health.
• Prepare and present weekly sales reports to senior leadership.
• Identify performance trends and proactively address challenges.
• Ensure accurate CRM updates and reporting.

Recruiting, Hiring & Onboarding (10%)

• Source, interview, and hire high-performing sales talent.
• Develop onboarding programs to accelerate new rep productivity.
• Maintain a strong talent pipeline for future needs.

Cross-Department Collaboration (5–10%)

• Partner with operations to ensure client satisfaction post-sale.
• Work with finance on pricing strategies and contract terms.
• Collaborate with marketing on targeted campaigns.

Training & Professional Development (5–10%)

• Organize monthly training sessions for the sales team.
• Invest in leadership development for top-performing reps.
• Stay current with industry trends and competitive insights.

Key Account Growth Planning (5–10%)

• Develop expansion strategies for strategic accounts.
• Identify upsell and cross-sell opportunities.
• Monitor churn risk and implement retention strategies.

Sales Culture Development (5–10%)

• Organize incentive programs and contests to drive performance.
• Promote a team-oriented, high-performance sales culture.
• Recognize individual and team achievements to boost morale.

Acting as Sales Executive (Variable, as needed)

• Manage responsibilities of the Sales Executive role during vacancy periods.
• Maintain key client relationships at the executive level.
• Oversee strategic accounts and priority deals to ensure revenue flow.

Time Allocation Summary

Responsibility% of Time Leadership & Coaching25–30% Sales Strategy & Planning15–20% Performance Tracking & Reporting15–20% Recruiting & Onboarding10% Cross-Department Collaboration5–10% Training & Development5–10% Key Account Growth Planning5–10% Sales Culture Development5–10% Acting as Sales Executive Variable

Why Join City Wide?

• Opportunity to lead a motivated sales team and shape company growth.
• Competitive compensation and benefits.
• A supportive, performance-driven culture that recognizes success.
• Professional development and advancement opportunities.

Ready to lead and inspire? Apply today and become a key part of City Wide Facility Solutions in Germantown, TN!

Requirements

Core competencies: B2B sales experience (5+ years), Leadership experience with a team of 5+, experience building a team from nothing, New sales development (5+ years), Strong prospecting background (Internal phone/emails and field prospecting), Experience in coaching, developing reps in the field, experience working with cross functional departments (operations/accounting)

Benefits

Total comp = $110-$150k

Benefits – 2 weeks of PTO, increase to 3 weeks after 2 years

401k – 4% match

Dental/Vision/Health available after 60 days

Monthly Commissions

8 Paid Holidays off

Car allowance $500/month

Phone allowance $100/month