Conduct Market research to understand market/customer requirements, business opportunities and threats.
Prospects for new business by arranging meetings with potential customers.
Provide feedback received from customers through customer survey and one-to-one interviews.
Strengthen relationship with customers by way of regular entertainment to improve customer retention.
Review own performance by evaluating visit plans, action plans, target reports etc.
Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
Candidate Profile
Bachelor’s Degree in Business Management, Marketing or an equivalent Professional qualification.
Minimum of 1 - 2 years’ relevant experience.
Fluency in English both written and verbal.
Good Selling, Negotiating & PR skills.
Individuals who have experience in shipping and freight forwarding industry are encouraged to apply.
