Job Description

Keep the Sales Team Moving

• Track and coordinate activities for the Sales Department.
• Provide daily administrative and sales support to assigned Sales Managers.
• Answer the sales lead line and distribute leads to the appropriate Sales Manager.
• Track sales leads and maintain accurate lead information.
• Enter lead details into Delphi and keep information current.
• Generate proposals and create contracts in Delphi.
• Manage and update online lead tools.
• Assist Sales Managers with a variety of daily projects and requests.

Create Exceptional Client Experiences

• Coordinate customer and site visits with departments throughout the Resort.
• Help ensure every client interaction is professional, organized, and welcoming.
• Communicate important updates and last-minute changes to the appropriate Resort departments.
• Maintain composure and professionalism in high-pressure situations.

Be the Organizational Expert

• Maintain a thorough understanding of the sales lead process and stay current with changes and updates to Delphi.
• Process Sales Department invoices.
• Manage and maintain the department's shared drive.
• Prepare mail-outs including thank-you letters, comment letters, re-booking reminders, and other correspondence.
• Proofread documents and correspondence for accuracy, spelling, and grammar.
• Complete special projects and assignments as needed.
• Help keep department information organized, accurate, and accessible.

Support Resort Leadership

• Provide administrative support to the Managing Director, including expense reports, gift certificates, correspondence, documentation, and other executive administrative needs.
• Coordinate and prioritize requests from multiple leaders while ensuring deadlines and follow-up items are completed accurately and on time.
• Serve as an administrative liaison between Sales leadership, the Managing Director, Resort departments, clients, and external partners.
• Handle sensitive and confidential business information with professionalism and discretion.
• Support the development of future team members and help prepare for succession as opportunities arise.

⭐ What We're Looking For

We're looking for someone who is organized, dependable, detail-oriented, and enjoys being the person who keeps everything running smoothly.

You should have:

• High school diploma or equivalent.
• Excellent communication skills and the ability to accurately communicate and distribute information.
• Strong organizational and time-management skills.
• A friendly, professional, and positive personality.
• Strong typing, filing, and general office skills.
• Proficiency with Microsoft Office applications.
• Experience with event planning or hospitality management software is a plus.
• Ability to type at least 40 words per minute.
• Professional appearance and demeanor.
• Ability to read, write, speak, and comprehend English.
• Excellent telephone and customer-service skills.
• The ability to maintain accuracy and professionalism while managing multiple priorities.

🎯 Why This Role Matters

Every successful event, group, meeting, and Resort experience starts with great coordination. As a Sales Coordinator, you'll help connect our Sales team with the many departments that make Horseshoe Bay Resort special.

You'll have the opportunity to work with leadership, clients, and Resort teams while gaining valuable experience in hospitality, sales, event coordination, and executive administration.

Ready to Make Things Happen?

If you're organized, energetic, detail-oriented, and enjoy being part of a team that creates memorable experiences, we'd love to have you join us!

Bring your organizational skills. Bring your personality. Bring your passion for hospitality.

Your next opportunity is waiting at Horseshoe Bay Resort!