Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com

Senior Officer, Protective Operations

The Senior Officer is part of the protective operations team, reporting to the deputy director. The protective operations team works to ensure the safety of foundation employees worldwide. This role is responsible for high-risk journey management, emergency medical response and assistance, medical operations, event security support, executive protection, and delivering training to foundation staff. Travel to high-risk areas with short notice is typical for this role. Typical threats in high risk areas include: widespread militant and criminal violence, kidnappings for ransom, banditry, and terrorism.

What You'll Do
• Lead journey management for employees and contractors into high-risk geographies to include direct support to senior leadership, and security augmentation to foundation hosted events.
• Effectively mitigate the threat of abduction, criminal activity, violent crime, and banditry while supporting employees in high-risk areas, particularly during ground movements and while lodging.
• Respond with a high level of competency during security and medical emergencies internationally to ensure employee health and safety.
• Provide timely, thorough assessments of risks and threats to foundation activities globally in advance of and in response to an event that could potentially threaten the safety or health of foundation people, property, or programs.
• Monitor worldwide threats and changes in risk environment that would require an elevation or de-escalation of risk rating in collaboration with the Global Security Risk Intelligence team.
• Advise on changes to key vendors' assessments of regional risks.
• Participate in program working groups to be informed and manage all necessary protective measures for foundation staff and executives globally as appropriate to the level of risk.
• Design and maintain training programs for the protective operations team in order to maintain defined critical skills. (e.g., firearms, defensive tactics, advanced driving skills, and emergency medical support) as assigned.
• Reviews daily threat information both internationally and domestically to identify potential threats to the foundation, augment security needs, and provide recommendations to travelers and management regarding to potential risks and opportunities.

Core Responsibilities
• Journey management for employees travelling to high-risk areas, including direct support to senior leadership and special activities as assigned.
• Providing timely assessments and mitigation strategies to counter threats to foundation activities globally.
• Monitoring global threats and changes in risk environment in collaboration with the risk intelligence team.
• Monitoring and advising the risk intelligence team on changes to trusted security partner assessments of subnational risk.
• Collaborating effectively with internal program teams to ensure foreseeable risks are considered and all necessary protective measures for foundation staff and executives are implemented.
• Designing and participating in training programs, as assigned, for the protective operations team to maintain critical medical and security skills (e.g., firearms, defensive tactics, advanced driving skills, and emergency medical support)
• Reviewing daily threat information in order to identify potential threats to the foundation.
• Augmenting and assisting the Seattle campus security team as a member of the emergency response team.

Your Experience
• Significant international experience working in high-risk environments or equivalent experience.
• Ability to develop and deliver new Global Security training content and to conduct protective operations appropriate to the level of risk globally.
• Extensive knowledge of protective operation procedures in both permissive and non-permissive environments.
• Ability to effectively manage vendor relationships, expectations, and outcomes to achieve best results for the foundation missions.
• Experience in emergency medicine and knowledge of open-source research and report writing on assigned threats and geographies.
• Support inclusive culture through modeling behaviors and actions; escalate issues in a timely fashion to appropriate stakeholders.

What You Bring
• Experience: Executive Protection, Emergency Response Teams (ERT), Protective Security Detail (PSD), or Residential Security Teams (RST).
• Certifications & Credentials:
◦ Valid Guard Card & Firearm Permit
◦ U.S. Passport & Driver’s License
◦ High School Diploma or GED
◦ Completion of Executive Protection or Residential Security Academy
◦ Physical Readiness Test (PRT) & Meet-and-Greet evaluation
◦ Background Investigation & Random Drug Screening
• Skills & Attributes:
◦ Command presence and confidence under pressure
◦ Strong written and verbal communication
◦ Tactical awareness and emergency response capabilities
◦ Physical readiness and mental resilience
◦ Discretion, integrity, and professionalism

Preferred Qualifications
• Prior military, law enforcement, or ERT experience
• Specialized training in crisis management, emergency medicine, or incident response
• LEOSA/HR 218 or multi-state CCW permit
• CPR certification
• EMT license
• Familiarity with Corporate and/or Residential Security Technologies, Tools and Processes

Elite Benefits
• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Advanced training opportunities in defensive driving and executive protection

This Is More Than a Job. It’s Calling
At Crisis24 – PSG, you don’t just wear a badge, you carry a mission. You are part of a brotherhood and sisterhood of elite protectors who operate with precision, honor, and unwavering commitment. If you’re ready to serve at the highest level, we invite you to apply.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.