Job Description

Keells, as a leading retailer is striving to deliver its core purpose to ‘improve the quality of life for the nation’. We know that to deliver on our core purpose, we have to grow and develop Sri Lanka’s best retail team. If you want to come on this journey with us, to deliver retail excellence, then we can really support your ambitions and future growth.

What You Need to Do

• Monitor daily bakery production plans based on CyBake forecasts, ensuring production quantities and production waves are aligned with forecasted demand while minimizing overproduction.
• Monitor forecast vs. actual production, sales and wastage across assigned outlets, identify significant variances and follow up with relevant outlet teams to implement corrective actions.
• Ensure products meet required Keells quality, food safety and hygiene standards by monitoring product appearance, weight, freshness, taste, presentation and compliance with approved SOPs.
• Maintain accurate production, sales and wastage records, prepare required CyBake reports and dashboards, analyze data and provide regular performance updates while escalating system or forecast-related issues.
• Coordinate with Regional Managers, Outlet Managers, Bakery Supervisors and bakery teams to ensure timely production, raw material availability, resolution of operational issues and compliance with production requirements.
• Identify recurring production, quality, sales and wastage issues, analyze root causes and recommend improvements while supporting outlet teams through guidance, training and effective follow-up.

What You Need

• Diploma, Higher Diploma or Degree in Food Science, Food Technology, Bakery, Hospitality, Business Management or a related field. Professional qualifications in bakery or food production will be an added advantage.
• Minimum of 1 yearexperience in bakery production, food production, retail bakery or a similar operation, with experience in multi-outlet retail operations being an added advantage.
• Good understanding of bakery production processes, production planning, forecasting, food safety, hygiene and quality standards.
• Strong analytical skills with the ability to analyze sales, production and wastage data, along with good Excel skills and familiarity with ERP/SAP or similar systems.
• Strong communication, coordination, follow-up, problem-solving and time-management skills, with the ability to work effectively under pressure and collaborate with outlet teams.
• A hands-on, disciplined, proactive and results-oriented individual with strong ownership and accountability, attention to detail, and the ability to identify issues, determine root causes and follow through until resolution.

Interested candidates are encouraged to apply on HIVE before the 4/10/2026.