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UX Content writer, this role is to write all the words that users see and hear when they interact with a digital product like a website or mobile app. The primary goal of a UX content writer is to make the user's journey clear, intuitive, and efficient, guiding the user to complete tasks with the least amount of friction possible. They act as the voice of the product and an advocate for the user.
Write and edit product copy: Craft all text within the user interface, including headings, buttons, menu items, tooltips, error messages, and push notifications.
Collaborate with cross-functional teams: Work closely with UX/UI designers, product managers, developers, and user researchers to ensure a seamless and consistent user experience.
Develop and maintain content style guides: Create and document standards for tone, voice, and terminology to ensure consistency across the entire product and different platforms.
Conduct user research: Participate in user interviews, usability testing, and A/B testing to validate content decisions and gather feedback on how users interact with the text.
Simplify complex information: Translate complex technical concepts into simple, user-friendly language that is accessible to all users.
Advocate for the user: Champion the user's needs and perspective throughout the product development process, ensuring the language is always clear, helpful, and empathetic.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.
MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.
With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.
Building the workforce of the future…Today. We invite you to be part of our team!
Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.