Job Description

MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s Legal and Regulatory function must therefore ensure the successful delivery in context of:
• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Management of executive and local shareholder expectations across all OpCos
• Achievement of top quartile operating efficiency and effectiveness through scale and common processes
• Driving growth through business intelligence and standardization to maximize business impact
• Management of customer and supplier expectations
• Enhance MTN position as a leading network and system provider
• Constant dynamics and local challenges in the economic, regulatory and legal environments

3. Values (Our Culture)

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y’ello
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

The role is accountable for the following Key Performance Areas:

• Administrative & Logistics Coordination
Efficiently plans and coordinates executive schedules, travel arrangements, events, and operational logistics to ensure seamless execution of business activities.

• Meeting Management & Coordination
Organises and facilitates meetings by managing calendars, preparing agendas, coordinating stakeholders, recording minutes, and tracking follow-up actions to support effective decision-making.

• Email & Correspondence Management
Prioritises, drafts, and manages executive communications, ensuring timely responses, professional correspondence, and effective information flow across stakeholders.

• Planning & Organisation
Demonstrates exceptional organisational skills, balancing multiple priorities, deadlines, and administrative responsibilities with accuracy and efficiency.

• Stakeholder Management
Builds and maintains professional relationships with internal and external stakeholders, ensuring responsive support and a high standard of service.

• Liaise with Finance Expenditure to ensure payments to third party suppliers in relation to expenses of the Executive office.

• Tracking of the budget and payments (budget through PO through to final payment and reflecting in the GL)

• Project Management
Support the administration of legal projects, initiatives, and governance activities by monitoring timelines, organising stakeholder engagements, maintaining project documentation, and following up on deliverables to ensure timely and effective execution of Group Legal and Regulatory objectives.
• Coordinate the organization of social events connected to the Executive office. This includes preparing cost estimates, managing the budgets and coordinating all activities for the success of the programme.

Education:

• Bachelor's degree required, preferably in commerce or business administration.
• Post graduate degree or certification in Business Management/Operations Management, advantageous.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and related tools.
• Proficient in social media web platforms.

Experience:

• A minimum of 8-10 years’ experience in supporting E and C-Level Executives, in a large multi-national organization
• Demonstrated experience with working on global or multinational projects is advantageous.
• A working knowledge of MTN administration policies and jurisdictions is advantageous.
• Understanding of the MTN OpCo, business and Legal and Regulatory environment is advantageous
• Project Management experience would be advantageous.