Job Description

Job Responsibilities

Main Job Scope: Payroll - 60%:

• Ensure the timely and accurate preparation, processing, and validation of monthly payroll.
• Administer payroll-related transactions, including overtime, allowances, CPF contributions, tax deductions, and statutory submissions.
• Process and submit statutory reimbursements, claims, and government-related payroll filings within stipulated timelines.
• Maintain payroll records and documentation in compliance with company policies and regulatory requirements.
• Reconcile payroll data and investigate discrepancies to ensure payroll accuracy and integrity.
• Serve as the primary point of contact for employee enquiries related to payroll, compensation, deductions, and statutory contributions.
• Collaborate with internal stakeholders to ensure smooth payroll operations and continuous process improvements.

Secondary Job Scope: HR Compliance and Benefit Administration - 40%

HR Compliance

• Coordinate statutory reporting, internal reviews, and external audits by providing accurate documentation and information to relevant authorities and stakeholders.
• Support the review and enhancement of HR policies and guidelines to ensure compliance with employment legislation, regulatory requirements, and best practices.
• Administer annual compliance exercises, including employee declarations, credit screenings, conflict-of-interest declarations, and other governance-related reviews.
• Monitor compliance-related activities and maintain appropriate records, ensuring adherence to internal policies and regulatory requirements.
• Support the implementation of HR governance initiatives and recommend process improvements to strengthen compliance controls.

Benefits Administration

• Administer and manage employee benefits programs, including medical, life insurance and long service awards.
• Ensure accurate and timely processing of benefit enrollments, amendments, renewals, and terminations.
• Act as the primary point of contact for employee enquiries relating to benefits, policies, coverage, and eligibility.
• Partner with benefit providers, brokers, and internal stakeholders to resolve issues and enhance service delivery.
• Support annual benefits renewals, employee communication campaigns, and benefits education initiatives.
• Maintain accurate benefits records and ensure compliance with benefit plan requirements and company policies.

Process Improvement & Projects

• Develop, review, and implement standard operating procedures (SOPs) to improve operational efficiency, controls, and employee experience.
• Support HR projects related to benefits transformation, process optimization, system implementations, digitalization, and automation initiatives.
• Participate in continuous improvement initiatives to enhance HR operational effectiveness and service quality.

Experience & Qualifications

• At least 3 years of experience in payroll, HR operations, benefits administration and HR compliance.
• Experience in end-to-end payroll processing, statutory submissions, and payroll reconciliations.
• Familiarity with Singapore employment legislation, CPF, IRAS, and other statutory requirements.
• Experience with HRIS and payroll systems; exposure to HR projects or process improvement initiatives is an advantage.

Skills & Competencies

• Strong analytical skills with high attention to detail and accuracy.
• Good understanding of payroll regulations, HR compliance, and benefits administration.
• Proficient in Microsoft Excel and data management.
• Strong problem-solving, organization, and stakeholder management skills.
• Effective communication skills with a customer-centric approach.
• Able to handle confidential information with discretion and integrity.
• Proactive, adaptable, and committed to continuous improvement.