Job Description

About Us:

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.

Our Culture:

We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.

About the role:

We're looking for a proactive, detail-oriented Operations Coordinator to serve as the right hand to our founder/executive. This isn't a traditional entry-level admin role — we need someone who can own the day-to-day operations, keep projects moving without being chased, and act as a trusted partner in strategic conversations.

You'll work closely with a small, distributed team and will be the person who makes sure nothing falls through the cracks.

Key Responsibilities:

Project & Task Management: Own the master to-do list, track outstanding items, and follow up relentlessly until things are actually done — without needing reminders.

Client & Third-Party Coordination: Navigate paperwork, compliance requirements, and persistent follow-ups with external institutions (e.g., financial services providers, payment systems).

Strategic Support: Have informed, thoughtful conversations about project status, prospective clients, and help prepare presentation decks for key meetings.

Social Media Coordination: Take pre-produced content (articles, videos, podcast clips) and manage the weekly posting schedule across platforms.

Digital Workspace Management: Keep shared drives (Box, Google Drive, etc.) organized and troubleshoot basic technical issues — or know exactly who to contact when you can't solve it yourself.

Requirements

• 2–5 years of experience in an operations, executive support, coordination, or client-facing administrative role.
• Background in banking, financial services, or corporate finance. Comfort navigating compliance requirements, documentation, and processes with financial institutions.
• Demonstrated ability to work independently and take initiative — you spot problems before being told about them.
• Strong attention to detail, especially when dealing with paperwork, compliance, or financial/administrative processes.
• Comfortable managing multiple priorities and following up across different stakeholders without dropping the ball.
• Tech-comfortable: able to pick up new tools quickly and troubleshoot minor issues independently.
• Excellent English skills (C1,C2).
• Experience working with US distributed/remote teams is a big plus.

Compensation:

$1,300 per month

Benefits:

• 10 days off per year
• 3 sick days per year
• 6 US Federal Holidays