Job Description

Role Purpose

We are seeking a highly organized, proactive, and dual-skilled Executive & Operations Assistant to act as the central pillar of our cross-border operations.

In this unique role, you will hold a double responsibility: providing high-level, remote day-to-day executive support to our UK-based Managing Director (MD), while physically managing our newly established subsidiary in Morocco. You will serve as the trusted local point of contact, managing the Moroccan office, handling facilities ( moyens généraux), and ensuring the smooth onboarding and daily running of our local teams, allowing the MD to focus on strategic growth.

Key Responsibilities

1. Morocco Office Management & Facilities (Moyens Généraux)

• Office & Operations Management: Oversee the day-to-day running of the Morocco office, ensuring a safe, professional, and productive work environment.

• Facilities & Procurement: Manage local suppliers, utilities, office equipment, IT setup procurement, and maintenance.

• Local Team & HR Coordination: Act as the on-site point of contact and administrative relay for the Moroccan team (Telesales, Marketing, Finance, Technical). You will serve as the vital liaison between local employees, the outsourced HR agency, and the UK Managing Director to facilitate smooth internal communication, onboarding, and day-to-day local HR processes.

• Offshore Office Scaling: Assist the MD in the practical setup, implementation of systems, processes, and communication structures to seamlessly align the Morocco team with the wider company team in the UK.

2. Remote Executive & Administrative Support (UK MD)

• Calendar & Lifestyle Management: Proactively manage, filter, and schedule the MD’s meetings, commitments, and travel itineraries across time zones.

• Communication & Liaison: Act as the first point of contact for the MD. Draft, proofread, and manage high-level correspondence on behalf of the Directors.

• Documentation: Prepare high-quality documents, international presentations, and commercial reports.

3. Board, Director & Management Meetings

• Schedule and coordinate all Board, Director, and Management meetings (cross-border).

• Prepare agendas, circulate papers in advance, and ensure attendees are properly briefed.

• Take accurate minutes, record action points, and maintain clear action logs.

• Follow up with international stakeholders ahead of meetings to ensure previous actions are completed.

4. Customer & Commercial Support

• Support the MD with customer administration following meetings (sending data, presentations, or arranging product samples).

• Assist in preparing customer-facing documents, proposals, and reports.

• Coordinate with internal UK and Moroccan teams to ensure customer requirements are followed up in a timely manner.

• Support the recruitment of a HubSpot specialist to resolve CRM and syncing challenges between HubSpot, AC Plus, and Magento.

Key Skills & Experience

• Proven experience as an Executive Assistant supporting senior leadership AND prior experience in Office Management / Facilities Management ( moyens généraux).

• Experience working within an international environment or managing remote reporting lines is highly desirable.

• Languages: Absolute fluency in English and French (written and spoken) is mandatory. Knowledge of Moroccan Arabic (Darija) is essential for local suppliers and facilities management.

• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with CRM systems (like HubSpot) or ERP structures is a strong asset.

• Core Competencies:

  • Outstanding organizational and multitasking skills tailored for dual-country operations.

  • Strong commercial acumen and confident minute-taking/reporting skills.

  • Discretion, emotional intelligence, and the ability to handle highly confidential cross-border information.

  • Proactive, solutions-focused, and capable of working autonomously without direct local supervision.

Why Join Us?

• A highly strategic, varied, and impactful role at the crossroads of a successful UK business and its growing Moroccan subsidiary.

• Direct exposure to international business scaling and strategic decision-making.

• Join a supportive, professional, and expanding global team.