About The Role

Manage the day-to-day operations & sale of assigned online businesses responsible for smooth day-to-day execution of channel management

What You Will Deliver

Partner Management

• Be the key contact point to work with Client / Brand to maximize their eCommerce business – including but not limited to sale, market share & P&L
• Working with e-platform to conduct best in class service to develop & maintain high quality of ecommerce store
• Collaborate with KOL & other 3rd party to deliver social commerce & Shoppertainment

E-store operation, promotions and transactions

• Monitor DKSH KPI on e-market place
• Maintain & update master data (products, pricing, promotion, etc.)
• Data analysis/ Dashboard/ Reporting on EC performance and process enhancement
• Lead activities of merchandising, consumer engagement, loyalty program, monthly promotion plan & execution
• Assist with media plans and provide advice where required.
• Responsible for end-to-end eCommerce performance including Commercial (sales, promotions, pricing, listings content, listing ranking, on-site visibility, etc.) and operation (stock availability, order management, order fulfillment, after-sales service etc.)
• Other assignments on order processing matters and general operation.

Drive business growth

• Ensure sales target achievement.
• Lead the process of developing business plan and marketing and operational plan.
• Robust in research and analysis of new online opportunities
• Research, explore & deploy new sale channels.

P&L Management

• Liaise with Operations Finance to collect and reconcile all expenses & supporting documents on time.
• Controlling A&P expenses

Coordinate internal DKSH across departments and BUs of effective implementation

• Support and keep service operation smooth.
• Communicate / interact with the online business plan to all operational departments and business units.
• Monitor and evaluate the outcome of implementation.
• Ensure e-retailer and marketplace strategies are integrated with offline and online.

What You Bring

Functional skills and knowledge

• Excellence understanding of E-Commerce market
• Well familiar with e-platform operation, tools & solutions
• Proficient Microsoft office
• Solid knowledge of digital marketing
• Ability to Multitask and communicate clear and concisely.
• Agile in implementing fast-paced online environment onto DKSH.
• Demonstrate ability to work and collaborate in a team setting.
• Proactive, responsible, organized, and able to work independently.
• Strong in critical thinking skills
• Good level of computer literacy
• Fluent written & verbal communication skills in English

Education

• Bachelor’s Degree

Work experience

• Preferably 3-5 Year work experience in E-Commerce industry Experience working in eCommerce platform or enablers is a plus

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales. #LI-DT1